At a Glance
- Tasks: Supervise hospitality operations and ensure top-notch food standards.
- Company: Join a prestigious independent school in the beautiful Somerset countryside.
- Benefits: Enjoy discounts, free meals, enhanced leave, and excellent training opportunities.
- Other info: Great career progression and a commitment to diversity and inclusion.
- Why this job: Make a real impact while working in a vibrant and supportive environment.
- Qualifications: Hospitality experience and strong customer service skills are essential.
The predicted salary is between 27500 - 27500 € per year.
Somerset Contract: Full Time, Permanent
Salary: £27,500 per annum
Hours: 40 per week
An independent co‑educational day and boarding school for pupils aged 2 to 18 in Street, Somerset, catering for around 1,300 students daily. We provide a core feeding offer of breakfast, lunch and supper, along with vibrant hospitality provision. This is a 52‑week contract and operates 7 days a week, with additional weekend residential activity for boarders. A key benefit to this location is the extensive campus setting and outstanding facilities in the heart of the Somerset countryside.
We are looking for a Supervisor to join our team at one of our prestigious locations in Somerset.
Key Responsibilities- To oversee the hospitality operation
- Ensuring company food standards are adhered to and wastage controlled
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed
- To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential)
- Excellent customer service skills
- Hospitality experience required
- An all‑round team player
- Organised with attention to detail
- Ability to demonstrate reasonable / good understanding and use of verbal English
- Ability to demonstrate reasonable / good standard of written English and reading skills
- Similar experience of customer and / or food preparation environment is preferred
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
- Free meals on duty
- Volunteers leave - up to one day per year
- Enhanced maternity, paternity and adoptive leave
- Cycle to work scheme
- Recommend a friend bonus
- Unrivalled individual training and development
- Well established apprenticeship programme
- Team & company social events
- Employee assistance programme
- Workplace pension
- Excellent career progression within a leading independent contract caterer
Disclaimer: All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind‑over must be declared.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Supervisor in England employer: Thomas Franks Ltd
At Thomas Franks Ltd, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual growth. Located in the picturesque Somerset countryside, our independent school provides a supportive environment with extensive training opportunities, competitive benefits, and a commitment to diversity and inclusion, making it an ideal place for those seeking meaningful and rewarding employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in England
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the school and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about hospitality, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your teamwork spirit! Highlight times when you've worked well with others, especially in busy environments. The more you can demonstrate that you’re an all-round team player, the better!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. It shows you’re engaged and keen to learn more about what it’s like to work there.
We think you need these skills to ace Supervisor in England
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your enthusiasm for the hospitality industry. Share any relevant experiences that highlight your customer service skills and how you thrive in a team environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to demonstrate your understanding of food hygiene and health & safety policies, as these are crucial for the Supervisor role.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements mentioned in the job description. Highlight your experience in food preparation and any barista skills you possess, as these will set you apart from other candidates.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures it reaches us directly and allows you to easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Hospitality Basics
Make sure you brush up on your hospitality knowledge, especially around food hygiene and health & safety policies. Being able to discuss these topics confidently will show that you're serious about maintaining high standards in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to creating a positive experience for guests.
✨Demonstrate Team Spirit
As a Supervisor, being an all-round team player is crucial. Be ready to share experiences where you collaborated with others to achieve a common goal. Highlighting your ability to support and motivate your team will set you apart.
✨Practice Your Barista Skills
Since barista skills are essential for this role, consider practicing making hot drinks before your interview. If you can talk about your experience with coffee preparation or serving, it’ll show that you’re prepared and passionate about the role.
