At a Glance
- Tasks: Lead operations and ensure top-notch food standards across Yorkshire.
- Company: Join Thomas Franks, a fresh food catering business with a passion for excellence.
- Benefits: Enjoy discounts, free meals, enhanced leave, and excellent career progression.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact in a dynamic environment while building strong relationships.
- Qualifications: Experience in contract catering and exceptional management skills required.
The predicted salary is between 55000 - 55000 £ per year.
Halifax Contract: Full Time, Permanent
Salary: £55,000 per annum + Car/Allowance
Hours: 40 per week
Our head offices are based in the beautiful village of Hook Norton near Banbury. Here you will find our teams of finance, HR, purchasing, marketing & creative that support all of our locations across the Thomas Franks family. There is ample parking space available when visiting.
We are looking for an Operations Manager with a passion for food and creating and maintaining the highest quality food standards. The role will focus on high calibre contracts working with our clients within the Yorkshire and surrounding region. The successful candidate will enjoy working with people and creating great relationships with clients, managers and team members. They will enjoy supporting and developing excellence, adding value to all that they do, delivering on target financially, and leaving a positive footprint every day.
The successful applicant will have proven previous experience of working at an operational level within the contract catering or hospitality industry for clients with exceptional standards and will be keen to work as part of our exceptional leadership team.
As Operations Manager, you will have full accountability for the P&L, business development strategy and people management & development for the Operational Division in your area. You will employ a commercial focus delivering fantastic customer service and outstanding food and will develop a positive and motivating culture. The role will support the Regional Director and the division will cover a leading and exclusive client base, with exceptional and consistent standards.
Candidate requirements:
- Passion and knowledge of great contemporary fresh food and service
- Experience of delivering exceptional senior management operations in a contract catering environment for a range of senior clients with exceptional standards.
- The ability to build strong, professional relationships with internal and external individuals, service providers, suppliers, and businesses.
- Strong motivation skills with a lead by example approach
- Outstanding financial management skills - commercial and fixed price
- An appreciation of innovative marketing and merchandising skills which can be delivered by our Creativity Team.
- HR best practice and retail skills
- The right to work permanently in the UK.
- Able to undertake an enhanced DBS and provide references covering full 5 years and overseas police checks
- Have proven experience in the area of compliance.
- Excellent listening, written and verbal communication skills (in English) and able to articulate and communicate effectively at all levels.
- Knowledge of office management systems
- Outstanding organisational, analytical and time management skills and ability to create effective processes and procedures.
- A team player, but able to work autonomously and remotely.
- Experience of working in a multi-site/mobile/remote capacity.
Benefits:
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us:
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Diversity and Inclusion at Thomas Franks:
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Operations Manager - North in Elland employer: Thomas Franks Ltd
At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and passion for food. Our commitment to employee growth is evident through unrivalled training opportunities, a well-established apprenticeship programme, and a supportive environment that fosters strong relationships among team members. Located in the picturesque village of Hook Norton, our head office provides a welcoming atmosphere with ample parking and a range of benefits, including free meals on duty and a workplace pension, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - North in Elland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your passion for food and service. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it relates to the Operations Manager role. Highlight your achievements in previous positions and how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations Manager - North in Elland
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or projects that highlight your passion for creating and maintaining high-quality food standards. We want to see how you can bring that enthusiasm to our team.
Tailor Your Experience:Make sure to highlight your previous experience in the contract catering or hospitality industry. We’re looking for someone who has worked at an operational level with exceptional standards, so be specific about your achievements and how they relate to the role.
Build Relationships:Since this role is all about creating great relationships, mention any relevant experiences where you've successfully built strong professional connections. Whether it’s with clients, team members, or suppliers, we want to know how you foster collaboration and trust.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Thomas Franks!
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Food Standards
As an Operations Manager, you'll need to demonstrate a solid understanding of food quality and standards. Brush up on contemporary fresh food trends and be ready to discuss how you can maintain and elevate these standards in your role.
✨Showcase Your People Skills
Building strong relationships is key in this role. Prepare examples of how you've successfully managed teams and fostered client relationships in the past. Highlight your ability to motivate and lead by example.
✨Understand Financial Management
Since you'll be accountable for P&L, it's crucial to showcase your financial acumen. Be prepared to discuss your experience with budgeting, cost control, and how you've delivered on financial targets in previous roles.
✨Demonstrate Your Organisational Skills
With responsibilities spanning multiple sites, effective organisation is essential. Share specific strategies or tools you've used to manage operations efficiently and ensure compliance across various locations.
