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- Tasks: Support the team in serving customers and maintaining a clean, efficient catering environment.
- Company: Join Thomas Franks, a fresh food catering business passionate about excellence and service.
- Benefits: Enjoy competitive pay, free meals, discounts, and excellent training opportunities.
- Why this job: Be part of a vibrant team making a difference in students' daily lives.
- Qualifications: Experience in catering preferred; must be reliable and customer-focused.
- Other info: Flexible hours with opportunities for career progression and social events.
The predicted salary is between 22700 - 25000 £ per year.
A co-educational independent school located in Colchester, Essex, catering for 230 students and teachers daily. We offer a core feeding of lunch and a tuck shop with a small amount of hospitality throughout the year. This is a term-time only contract working 36 weeks a year and operates Monday to Friday.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Colchester. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- To support the team with serving customers, replenishing stocks, cleaning.
- To wash and clean daily equipment and replenish throughout the day.
- Prepare all service areas for the day’s business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Team working abilities.
- Listening skills.
- The ability to work on own initiative.
- Impeccable personal presentation, hygiene and behaviour to others.
- Food hygiene certificate preferred.
- The ability to be adaptable and flexible as necessary.
- Reliable, honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer: All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant in Colchester employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Colchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them unique in the catering world. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with students and staff, think about how you can provide top-notch service. Maybe role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your teamwork abilities! During the interview, share examples of how you've worked well in a team before. Highlight your adaptability and willingness to pitch in wherever needed – that's what being a General Assistant is all about!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Thomas Franks family. Good luck!
We think you need these skills to ace General Assistant in Colchester
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and working in a catering environment. Share any experiences that highlight your enthusiasm for serving customers and creating a great dining experience.
Highlight Relevant Experience: If you've worked in a fast-paced catering or customer service role before, make sure to mention it! We want to see how your past experiences can contribute to our team and help us serve our students and staff better.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and suitability for the General Assistant role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Thomas Franks.
How to prepare for a job interview at Thomas Franks Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with tasks like serving customers, cleaning, and food preparation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Team Spirit
Since teamwork is crucial in a fast-paced catering environment, be ready to share examples of how you've successfully worked in a team before. Highlight your listening skills and adaptability, as these are essential for collaborating effectively with colleagues.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to meet customer needs. This will show that you’re not just about getting the job done, but also about creating a positive experience for customers.
✨Be Ready for Practical Questions
Expect questions related to food hygiene and safety practices. Brush up on relevant regulations and be prepared to explain how you would handle situations like allergen control or waste management. This will showcase your commitment to maintaining high standards.
