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For Companies At a Glance
- Tasks: Lead a dynamic catering team, ensuring top-notch food and service for 200 daily guests.
- Company: Join Thomas Franks, a fresh food catering business known for excellence and individuality.
- Benefits: Enjoy discounts, free meals, enhanced leave, and excellent career progression opportunities.
- Why this job: Be part of a vibrant culture that values teamwork, creativity, and customer satisfaction.
- Qualifications: Experience in catering management and a recognised cooking qualification are essential.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 32000 - 48000 £ per year.
Overview
Location: Cambridge
Contract: Full Time, Permanent
Salary: £40,000
Hours: 40h per week
A stunning B&I location in Cambridge for a UK-based biotech company. Catering for approximately 200 people daily. We offer breakfast, lunch and some high-end hospitality. The role is a Monday to Friday operation.
Job Summary
We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in Cambridge. This role will be working closely with the catering team, along with the operations manager to ensure that the day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role. Whilst ensuring all catering operations are executed well, you will also be able to manage the financial budget for the location.
Responsibilities
- To lead the catering team with the day to day production & service of the member and staff dining facilities across the site, to liaise with the centre in the delivery internal or external hospitality events.
- To deliver both the client agreed budget and the company annual budget.
- To develop and implement the members and staff dining and hospitality facilities across the site ensuring the quality of food and level of customer service, presentation of the dining and service areas etc are maintained to the agreed standards.
- To prepare, comment and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
- To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
- To assist in the process of change in the departments though setting standards and motivating staff to deliver them.
- To liaise with members and client via customer interaction and relevant member forums to make sure there requirements are met at all times.
- To deliver the Food Services operations as directed by the Operations Manager to include members / staff dining and any internal and external hospitality
- Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
- To provide excellent food and customer service and respond quickly and proactively to customers needs
- To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values
- To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of members are adhered to at all times.
- Establish and maintain open, collaborative relationships with all departments and ensure all members of your team do the same.
- Ensure compliance with all Thomas Franks Food & Beverage policies, standards and procedures by training, supervising, follow-up and hands on management
- Maintain and develop service standards in all dining areas including the cleanliness and presentation of the room
- To have full knowledge of the Clients Safeguarding, Health & Safety, Fire and Accident and reporting procedures
- To carry out effective induction, review and development plans for staff within the areas managed and to maintain appropriate records
- To support any rehabilitation activity as required by the centre in support of open days, and centre delivery requirements
- To undertake any reasonable duties that may be required relating to the effective operation and development of commercial areas as directed by the Operations Manager
Essential
- Proven experience of delivering excellent food standards
- Be a hands on Catering Manager leading the team in food production and service
- Proven ability to communicate with clients and deliver agreed objectives and goals
- Competent computer skills, knowledge of computer software, internet browsers, etc
- High level of communication, to include reading, writing, oral and listening
- Customer and personal service skills, proven track record of customer service achievements
- Ability to work as part of a team
- Analytical/critical thinking, ability to gather and organise information using logical and systematic processes
- Excellent interpersonal skills
- Proven ability to manage a team and achieve high performance through motivation
- Strong customer service ethos
- Must have the flexibility to work to the needs of the business
Knowledge / Competencies
- Ability to demonstrate a good understanding and use of verbal English.
- Ability to demonstrate a good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is essential.
- Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
- Hold a level 3 food Hygiene qualification.
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Hospitality
Industries
- Hospitality
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Chef Manager | Monday to Friday employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef Manager | Monday to Friday
✨Tip Number 1
Familiarise yourself with the specific needs of a biotech company. Research their culture and values, as understanding their unique environment will help you tailor your approach during interviews.
✨Tip Number 2
Network with professionals in the catering and hospitality industry, especially those who have experience in business and industry (B&I) settings. Attend relevant events or join online forums to connect with potential colleagues or mentors.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss how you motivate staff and maintain high standards in food production and service.
✨Tip Number 4
Demonstrate your financial acumen by being prepared to discuss budget management and cost control strategies. Highlight any past experiences where you successfully met financial targets in a catering environment.
We think you need these skills to ace Chef Manager | Monday to Friday
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, food production, and customer service. Use specific examples that demonstrate your ability to lead a team and manage budgets effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention your experience in similar roles and how you can contribute to maintaining high standards at the company. Be sure to align your values with those of Thomas Franks.
Highlight Relevant Qualifications: Include any recognised cooking qualifications and food hygiene certifications in your application. This will show that you meet the essential requirements for the role and are committed to maintaining food safety standards.
Showcase Your Leadership Skills: In your application, emphasise your ability to motivate and manage a team. Provide examples of how you've successfully led a catering operation or improved service standards in previous roles.
How to prepare for a job interview at Thomas Franks Ltd
✨Showcase Your Culinary Expertise
Be prepared to discuss your previous experience in food preparation and service. Highlight specific examples of how you've maintained high food standards and managed a catering team effectively.
✨Demonstrate Financial Acumen
Since managing the budget is a key responsibility, be ready to talk about your experience with financial management in a catering context. Discuss how you've successfully delivered on budgetary goals in past roles.
✨Emphasise Team Leadership Skills
The role requires strong leadership abilities. Share examples of how you've motivated and developed your team, ensuring high performance and excellent customer service.
✨Prepare for Customer Interaction Scenarios
As customer service is crucial, think of scenarios where you've successfully handled customer feedback or requests. Be ready to explain how you ensure client satisfaction and adapt to their needs.
