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- Tasks: Lead a dynamic catering team, ensuring top-notch food service and hospitality.
- Company: Join Thomas Franks, a fresh food catering business known for excellence and individuality.
- Benefits: Enjoy discounts, free meals, enhanced leave, and excellent career progression.
- Why this job: Be part of a vibrant school community, making a real impact on young lives through food.
- Qualifications: Experience in catering management and a recognised cooking qualification are essential.
- Other info: Term-time only role with great transport links and a focus on teamwork and motivation.
The predicted salary is between 28000 - 42000 £ per year.
Contract: Full Time , PermanentSalary: £31.6 kHours: 40 per weekA small independent pre-prep day school for boys and part of a large group of schools. Set in the heart of gorgeous Kensington & Chelsea, London. Catering for about 170 students and teachers. We offer a core feeding of Lunch & mid morning snack. There will be some amount of hospitality offering at this location. This is a term time only contract working 40 weeks a year. This school operates Monday to Friday.
We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in London.
This role will be working closely with the catering team, along with the operations manager to ensure that the day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role. Whilst ensuring all catering operations are executed well, you will also be able to manage the financial budget for the location.
Job Summary
To lead the catering team with the day to day production & service of the member and staff dining facilities across the site, to liaise with the centre in the delivery internal or external hospitality events.
To deliver both the client agreed budget and the company annual budget.
To develop and implement the members and staff dining and hospitality facilities across the site ensuring the quality of food and level of customer service, presentation of the dining and service areas etc are maintained to the agreed standards.
To prepare, comment and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
To assist in the process of change in the departments though setting standards and motivating staff to deliver them.
To liaise with members and client via customer interaction and relevant member forums to make sure there requirements are met at all times.
To deliver the Food Services operations as directed by the Operations Manager to include members / staff dining and any internal and external hospitality
Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
To provide excellent food and customer service and respond quickly and proactively to customers needs
To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values
To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of members are adhered to at all times.
Establish and maintain open, collaborative relationships with all departments and ensure all members of your team do the same.
Ensure compliance with all Thomas Franks Food & Beverage policies, standards and procedures by training, supervising, follow-up and hands on management
Maintain and develop service standards in all dining areas including the cleanliness and presentation of the room
To have full knowledge of the Clients Safeguarding, Health & Safety, Fire and Accident and reporting procedures
To carry out effective induction, review and development plans for staff within the areas managed and to maintain appropriate records
To support any rehabilitation activity as required by the centre in support of open days, and centre delivery requirements
To undertake any reasonable duties that may be required relating to the effective operation and development of commercial areas as directed by the Operations Manager
Proven experience of delivering excellent food standards
Be a hands on Catering Manager leading the team in food production and service
Proven ability to communicate with clients and deliver agreed objectives and goals
High level of communication, to include reading, writing, oral and listening
Customer and personal service skills, proven track record of customer service achievements
Ability to work as part of a team
Analytical/critical thinking, ability to gather and organise information using logical and systematic processes
Excellent interpersonal skills
Proven ability to manage a team and achieve high performance through motivation
Must have the flexibility to work to the needs of the business
Ability to demonstrate a good understanding and use of verbal English.
Ability to demonstrate a good standard of written English and reading skills.
Similar experience of customer and / or food preparation environment is essential.
Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
Free meals on duty
Volunteers leave – up to one day per year.
Enhanced maternity, paternity and adoptive leave.
Cycle to work scheme.
Recommend a friend bonus.
Unrivalled individual training and development.
Well established apprenticeship programme.
Team & company social events.
Employee assistance programme.
Excellent career progression within a leading independent contract caterer.
About usThomas Franks is a founder led, fresh food catering business a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
DisclaimerAll applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas FranksWe actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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Chef Manager employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef Manager
✨Tip Number 1
Familiarise yourself with the specific needs of a school catering environment. Understanding the unique requirements for children’s meals, including dietary restrictions and nutritional standards, will set you apart as a candidate who is genuinely interested in the role.
✨Tip Number 2
Network with professionals in the catering industry, especially those who have experience in educational settings. Attend local food and hospitality events or join relevant online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you successfully managed a team in a high-pressure environment. Highlighting your ability to motivate and empower staff will resonate well with the hiring managers.
✨Tip Number 4
Research Thomas Franks and their values thoroughly. Tailor your conversations during interviews to reflect how your personal ethos aligns with their commitment to excellence and service, which will demonstrate your genuine interest in being part of their team.
We think you need these skills to ace Chef Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, food production, and customer service. Use specific examples that demonstrate your ability to lead a team and manage budgets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food service and your understanding of the role. Mention how your skills align with the job requirements and express your enthusiasm for working at Thomas Franks.
Highlight Relevant Qualifications: Clearly list any cooking qualifications, such as City & Guilds or equivalent, and your level 3 food hygiene certification. This will show that you meet the essential criteria for the position.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills, ability to motivate a team, and customer service ethos. Provide examples of how you've successfully communicated with clients and delivered high standards in previous roles.
How to prepare for a job interview at Thomas Franks Ltd
✨Showcase Your Culinary Expertise
Be prepared to discuss your previous experience in food preparation and service. Highlight specific examples of how you've maintained high food standards and managed a catering team effectively.
✨Demonstrate Financial Acumen
Since the role involves managing budgets, be ready to talk about your experience with financial management in catering. Discuss how you've successfully met budgetary constraints while delivering quality service.
✨Emphasise Team Leadership Skills
The Chef Manager role requires strong leadership. Share examples of how you've motivated and developed your team, ensuring high performance and collaboration in a busy kitchen environment.
✨Prepare for Customer Interaction Scenarios
As customer service is key, think of situations where you've dealt with client feedback or requests. Be ready to explain how you ensure customer satisfaction and adapt to their needs in a dining setting.
