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- Tasks: Lead a dynamic catering team, ensuring top-notch food service and hospitality.
- Company: Join Thomas Franks, a fresh food catering business known for excellence and individuality.
- Benefits: Enjoy free meals, gym access, discounts, and excellent career progression opportunities.
- Why this job: Be part of a vibrant team that values creativity, teamwork, and customer satisfaction.
- Qualifications: Experience in catering management and a recognised cooking qualification are essential.
- Other info: Diversity is celebrated here; we encourage applications from all backgrounds.
The predicted salary is between 39000 - 51000 £ per year.
Join to apply for the Chef Manager role at Thomas Franks Ltd
Location: Coventry
Contract: Full Time, Permanent
Salary: £24,000
Hours: 35 per week
One of the top nursery schools in Coventry catering to learners aged 6 weeks to 4 years. Catering for a small number of about 100 children & teachers daily. We offer a core feeding of Lunch and snacks. This location operates Monday to Friday all year round.
We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in Coventry.
Responsibilities
- To lead the catering team with the day to day production & service of the member and staff dining facilities across the site, to liaise with the centre in the delivery internal or external hospitality events.
- To deliver both the client agreed budget and the company annual budget.
- To develop and implement the members and staff dining and hospitality facilities across the site ensuring the quality of food and level of customer service, presentation of the dining and service areas etc are maintained to the agreed standards.
- To prepare, comment and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
- To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
- To assist in the process of change in the departments though setting standards and motivating staff to deliver them.
- To liaise with members and client via customer interaction and relevant member forums to make sure there requirements are met at all times.
- To deliver the Food Services operations as directed by the Operations Manager to include members / staff dining and any internal and external hospitality.
- Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
- To provide excellent food and customer service and respond quickly and proactively to customers needs.
- To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values.
- To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of members are adhered to at all times.
- Establish and maintain open, collaborative relationships with all departments and ensure all members of your team do the same.
- Ensure compliance with all Thomas Franks Food & Beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Maintain and develop service standards in all dining areas including the cleanliness and presentation of the room.
- To have full knowledge of the Clients Safeguarding, Health & Safety, Fire and Accident and reporting procedures.
- To carry out effective induction, review and development plans for staff within the areas managed and to maintain appropriate records.
- To support any rehabilitation activity as required by the centre in support of open days, and centre delivery requirements.
- To undertake any reasonable duties that may be required relating to the effective operation and development of commercial areas as directed by the Operations Manager.
Essential Requirements
- Proven experience of delivering excellent food standards.
- Be a hands on Catering Manager leading the team in food production and service.
- Proven ability to communicate with clients and deliver agreed objectives and goals.
- Competent computer skills, knowledge of computer software, internet browsers, etc.
- High level of communication, to include reading, writing, oral and listening.
- Customer and personal service skills, proven track record of customer service achievements.
- Ability to work as part of a team.
- Analytical/critical thinking, ability to gather and organise information using logical and systematic processes.
- Excellent interpersonal skills.
- Proven ability to manage a team and achieve high performance through motivation.
- Strong customer service ethos.
- Must have the flexibility to work to the needs of the business.
Knowledge / Competencies
- Ability to demonstrate a good understanding and use of verbal English.
- Ability to demonstrate a good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is essential.
- Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
- Hold a level 3 food Hygiene qualification.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Referral increase your chances of interviewing at Thomas Franks Ltd by 2x.
Key Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
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Chef Manager employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef Manager
✨Tip Number 1
Familiarise yourself with the specific catering needs of the location in Coventry. Understanding the daily operations and the type of clientele you will be serving can give you an edge during interviews, as it shows your commitment and readiness to meet their expectations.
✨Tip Number 2
Network with current or former employees of Thomas Franks. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate that you are a good fit for the team.
✨Tip Number 3
Highlight your experience in managing budgets and financial reporting during any discussions. Since this role involves delivering on budgetary constraints, showcasing your past successes in this area can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would implement current market trends in food service. Being able to articulate innovative ideas for menu development and customer service improvements can demonstrate your proactive approach and passion for the role.
We think you need these skills to ace Chef Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, food production, and customer service. Use specific examples that demonstrate your ability to lead a team and manage budgets effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention your experience in similar roles and how you can contribute to maintaining high standards at the new location in Coventry.
Highlight Relevant Qualifications: Include any recognised cooking qualifications, such as City & Guilds 706/1 & 2, in your application. This will show that you have the necessary skills and knowledge for the Chef Manager position.
Showcase Your Leadership Skills: In your application, emphasise your ability to motivate and manage a team. Provide examples of how you've successfully led a catering team in the past and how you plan to create a positive work environment.
How to prepare for a job interview at Thomas Franks Ltd
✨Showcase Your Culinary Expertise
As a Chef Manager, it's crucial to demonstrate your culinary skills and experience. Be prepared to discuss specific dishes you've created, your approach to menu planning, and how you ensure high food standards. Highlight any recognised cooking qualifications you hold.
✨Emphasise Team Leadership
This role requires strong leadership abilities. Share examples of how you've successfully managed a team in the past, motivated staff, and maintained high performance. Discuss your approach to training and developing team members to meet service standards.
✨Understand Financial Management
Since managing the financial budget is a key responsibility, be ready to talk about your experience with budgeting and profit & loss statements. Provide examples of how you've successfully managed costs while maintaining quality service.
✨Demonstrate Customer Service Skills
Excellent customer service is vital in this role. Prepare to discuss how you've interacted with clients and responded to their needs in previous positions. Share any strategies you've implemented to enhance customer satisfaction and engagement.