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- Tasks: Lead a catering team, manage daily operations, and ensure high food quality and service standards.
- Company: Join a prestigious UK-based building materials supplier with a focus on excellent catering services.
- Benefits: Enjoy free meals, discounts, enhanced leave, and a supportive work environment with career growth.
- Why this job: Be part of a dynamic team, create delicious meals, and make a real impact on customer satisfaction.
- Qualifications: Experience in catering management, cooking qualifications, and strong communication skills are essential.
- Other info: Monday to Friday role with free parking and opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
A stunning B&I location in Milton Keynes for a UK-based building materials supplier. Catering for approximately 60 – 100 people daily. We offer breakfast, lunch, Barista coffee bar and some hospitality. The role is a Monday to Friday operation 7am til 3.30pm, with additional benefit of free parking on site., We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in Milton Keynes.
The role is a Monday to Friday operation 7am til 3.30pm
This role will be working closely with the catering team, along with the operations manager to ensure that the day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role. Whilst ensuring all catering operations are executed well, you will also be able to manage the financial budget for the location., * To lead the catering team with the day to day production & service of the member and staff dining facilities across the site, to liaise with the centre in the delivery internal or external hospitality events.
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To deliver both the client agreed budget and the company annual budget.
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To develop and implement the members and staff dining and hospitality facilities across the site ensuring the quality of food and level of customer service, presentation of the dining and service areas etc are maintained to the agreed standards.
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To prepare, comment and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
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To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
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To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
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To assist in the process of change in the departments though setting standards and motivating staff to deliver them.
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To liaise with members and client via customer interaction and relevant member forums to make sure there requirements are met at all times.
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To deliver the Food Services operations as directed by the Operations Manager to include members / staff dining and any internal and external hospitality
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Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
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To provide excellent food and customer service and respond quickly and proactively to customers needs
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To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values
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To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of members are adhered to at all times.
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Establish and maintain open, collaborative relationships with all departments and ensure all members of your team do the same.
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Ensure compliance with all Thomas Franks Food & Beverage policies, standards and procedures by training, supervising, follow-up and hands on management
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Maintain and develop service standards in all dining areas including the cleanliness and presentation of the room
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To have full knowledge of the Clients Safeguarding, Health & Safety, Fire and Accident and reporting procedures
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To carry out effective induction, review and development plans for staff within the areas managed and to maintain appropriate records
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To support any rehabilitation activity as required by the centre in support of open days, and centre delivery requirements
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To undertake any reasonable duties that may be required relating to the effective operation and development of commercial areas as directed by the Operations Manager
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Proven experience of delivering excellent food standards
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Be a hands on Catering Manager leading the team in food production and service
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Proven ability to communicate with clients and deliver agreed objectives and goals
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Competent computer skills, knowledge of computer software, internet browsers, etc
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High level of communication, to include reading, writing, oral and listening
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Customer and personal service skills, proven track record of customer service achievements
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Ability to work as part of a team
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Analytical/critical thinking, ability to gather and organise information using logical and systematic processes
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Excellent interpersonal skills
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Proven ability to manage a team and achieve high performance through motivation
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Strong customer service ethos
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Must have the flexibility to work to the needs of the business
Knowledge / competencies:
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Ability to demonstrate a good understanding and use of verbal English.
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Ability to demonstrate a good standard of written English and reading skills.
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Similar experience of customer and / or food preparation environment is essential.
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Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
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Hold a level 3 food Hygiene qualification.
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Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
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Free meals on duty
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Volunteers leave – up to one day per year.
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Enhanced maternity, paternity and adoptive leave.
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Cycle to work scheme.
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Recommend a friend bonus.
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Unrivalled individual training and development.
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Well established apprenticeship programme.
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Team & company social events.
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Employee assistance programme.
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Workplace pension.
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Excellent career progression within a leading independent contract caterer.
Chef Manager employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef Manager
✨Tip Number 1
Familiarize yourself with the specific catering needs of a B&I location. Research the types of meals and services typically offered in similar environments to understand what clients expect.
✨Tip Number 2
Highlight your experience in managing a catering team effectively. Be prepared to discuss how you've motivated staff and maintained high food standards in previous roles.
✨Tip Number 3
Demonstrate your financial acumen by being ready to talk about how you've managed budgets and achieved financial targets in past positions. This will show that you can handle the financial responsibilities of the role.
✨Tip Number 4
Prepare examples of how you've successfully interacted with clients and responded to their needs. This is crucial for ensuring customer satisfaction in a catering environment.
We think you need these skills to ace Chef Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, food preparation, and customer service. Emphasize any previous roles where you led a team or managed budgets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food service and hospitality. Mention specific achievements in previous roles that demonstrate your ability to meet client expectations and manage a team effectively.
Showcase Your Qualifications: Clearly list your cooking qualifications and food hygiene certifications in your application. This will help demonstrate your expertise and compliance with industry standards.
Highlight Team Leadership Skills: Discuss your experience in motivating and developing a team. Provide examples of how you've created a positive work environment and improved service standards in past positions.
How to prepare for a job interview at Thomas Franks Ltd
✨Showcase Your Leadership Skills
As a Chef Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and empowered your team in previous roles.
✨Demonstrate Financial Acumen
Since managing the financial budget is crucial for this role, come ready to talk about your experience with budgeting and how you've successfully managed costs while maintaining quality.
✨Highlight Customer Service Experience
This position emphasizes excellent customer service. Share specific instances where you went above and beyond to meet customer needs and how you handled any challenges that arose.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios related to catering operations or team management and how you would handle them effectively.
