At a Glance
- Tasks: Serve meals, set up events, and maintain kitchen hygiene.
- Company: Join Thomas Franks, a leading fresh food catering business focused on excellence.
- Benefits: Enjoy free meals, discounts, training, and career progression opportunities.
- Other info: Term-time only role with flexible hours and social events.
- Why this job: Be part of a friendly team in a vibrant school environment with a focus on service.
- Qualifications: Previous catering experience preferred; must be reliable and customer-focused.
Join to apply for the Catering/Hospitality Assistant role at Thomas Franks Ltd
Wokingham
Contract: Full Time, Permanent
Salary: 12.71
Hours: 37.5 per week
A leading independent private school in Wokingham, Berkshire for girls and boys aged 3-16. Catering for 850 students and teachers daily. We offer a core feeding of lunch and morning and afternoon snacks along with some hospitality. This is a term-time only contract working 34 weeks a year and operates Monday to Friday. Additional benefit to this location is free on-site parking.
Role Requirements (Task & Responsibilities)
- Serve clients during Breakfast, lunch or dinner service.
- Setup, deliver & clear hospitality events – match teas etc.
- Help setting up the dining room for service.
- Prepare food for service, following good hygiene and safety practices and to the standard specified.
- Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
- Clear, clean and store away any food, beverage or equipment required for special functions.
- Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
- Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
- Complete all / any necessary cleaning/hygiene duties.
- Interact and acknowledge all customers and client staff.
General Responsibilities
- Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to always promote a professional and flexible approach.
- Ensure that the correct uniform is always worn neatly and cleanly.
- Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
- Carry out all reasonable request of the management.
- Be conscientious with regard to Health & Safety and report any hazards to the manager.
Key Personal Skills And Attributes
- Previous experience of working within a catering environment.
- Previous experience of serving customers within a catering establishment.
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / Competencies
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred.
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Catering/Hospitality Assistant in Wokingham employer: Thomas Franks Ltd
At Thomas Franks, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment for our Catering/Hospitality Assistants in Wokingham. With a focus on employee growth through unrivalled training opportunities, enhanced benefits like free meals on duty, and a commitment to diversity and inclusion, we ensure that our team members feel valued and empowered. Join us in delivering excellence in catering while enjoying the unique advantages of working in a prestigious independent school setting.
StudySmarter Expert Advice🤫
We think this is how you could land Catering/Hospitality Assistant in Wokingham
✨Tip Number 1
Familiarise yourself with the specific catering and hospitality services offered by the school. Understanding their menu, service style, and customer expectations can help you stand out during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Thomas Franks. They can provide valuable insights into the company culture and what they look for in a Catering/Hospitality Assistant, which can give you an edge in your application.
✨Tip Number 3
Demonstrate your passion for food and customer service in any conversations you have about the role. Share personal experiences that highlight your commitment to high standards and teamwork, as these are key attributes for this position.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability during the interview. Since the role may involve varying hours and responsibilities, showcasing your willingness to learn and take on new challenges will make you a more attractive candidate.
We think you need these skills to ace Catering/Hospitality Assistant in Wokingham
Some tips for your application 🫡
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in catering or hospitality. Emphasise any previous roles where you served customers, prepared food, or worked in a team environment.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific skills that align with the job description, such as food hygiene knowledge and customer service abilities.
Highlight Relevant Skills:In your application, clearly outline your skills that match the job requirements. Focus on teamwork, adaptability, and any food hygiene certifications you may have.
Proofread Your Application:Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your Passion for Catering
Make sure to express your enthusiasm for the catering and hospitality industry. Share any relevant experiences or stories that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Teamwork Skills
Since this role requires working closely with a team, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to listen, support colleagues, and contribute positively to a team environment.
✨Emphasise Hygiene and Safety Knowledge
Given the importance of hygiene in catering, be ready to talk about your understanding of food safety practices. If you have a food hygiene certificate, mention it, and be prepared to discuss how you ensure cleanliness in your work.
✨Prepare for Customer Interaction
As you'll be interacting with clients and students, practice how you would greet and serve customers. Show that you can maintain a friendly and professional demeanour, even during busy service periods.
