Catering Assistant

Catering Assistant

Pontefract Full-Time 22700 - 25300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to serve meals and maintain a clean dining environment for students.
  • Company: Thomas Franks is a vibrant catering business focused on fresh food and exceptional service.
  • Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression opportunities.
  • Why this job: Be part of a friendly team in a dynamic school setting with a focus on personal growth.
  • Qualifications: Previous catering experience preferred; must be reliable, adaptable, and customer-focused.
  • Other info: Work 5 days out of 7 with only one weekend shift every two weeks.

The predicted salary is between 22700 - 25300 £ per year.

A vibrant independent day and boarding school for boys and girls aged 2.5 - 18 years in Ackworth, Pontefract, catering for 750 students and teachers daily. We offer a core feeding of breakfast, lunch and evening meal, with additional ad hoc hospitality offerings. This is a term-time plus summer lets at this location totalling about 48 weeks. This is a 7-day operation, so the working pattern will be 5 days out of 7, but only working one weekend in two. Additional benefits include free parking.

We currently have a fantastic opportunity for a Catering Assistant to join our established & friendly team at our prestigious contracts in Ackworth.

Role requirements (Task & Responsibilities):
  • Serve clients during breakfast, lunch or dinner service.
  • Help setting up the dining room for service.
  • Prepare food for service, following good hygiene and safety practices and to the standard specified.
  • Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company/client.
  • Clear, clean and store away any food, beverage or equipment required for special functions.
  • Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
  • Operate cleaning and dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
  • Complete all necessary cleaning/hygiene duties.
  • Interact and acknowledge all customers and client staff.
General Responsibilities:
  • Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to always promote a professional and flexible approach.
  • Ensure that the correct uniform is always worn neatly and cleanly.
  • Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
  • Carry out all reasonable requests of the management.
  • Be conscientious with regard to Health & Safety and report any hazards to the manager.
Key personal skills and attributes:
  • Previous experience of working within a catering environment.
  • Previous experience of serving customers within a catering establishment.
  • Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others; Food hygiene certificate preferred.
  • The ability to be adaptable and flexible as necessary.
  • Reliable, honest and able to demonstrate an open attentive approach to customer service.
  • Willingness to learn new skills and take some responsibility.
  • Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / competencies:
  • Ability to demonstrate reasonable/good understanding and use of verbal English.
  • Ability to demonstrate reasonable/good standard of written English and reading skills.
  • Similar experience of customer and/or food preparation environment is preferred.
Benefits:
  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty.
  • Volunteers leave - up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.

About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer: All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school, please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Catering Assistant employer: Thomas Franks Ltd.

At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and teamwork. Located in the picturesque Ackworth, our Catering Assistants enjoy competitive pay, free meals on duty, and a range of benefits including enhanced leave options and unrivalled training opportunities, all within a supportive environment that fosters personal and professional growth.
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Contact Detail:

Thomas Franks Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Catering Assistant

✨Tip Number 1

Familiarise yourself with the specific catering environment of schools. Understanding the unique demands of serving students and staff can give you an edge in interviews.

✨Tip Number 2

Highlight any previous experience in a similar role, especially in fast-paced environments. Be ready to discuss how you managed customer service during busy periods.

✨Tip Number 3

Demonstrate your knowledge of food hygiene practices. Being able to talk about safety standards and your commitment to cleanliness will show you're a responsible candidate.

✨Tip Number 4

Show your enthusiasm for teamwork and adaptability. Share examples of how you've worked well with others and adjusted to changing situations in previous jobs.

We think you need these skills to ace Catering Assistant

Customer Service Skills
Food Hygiene Knowledge
Teamwork
Attention to Detail
Time Management
Communication Skills
Adaptability
Ability to Follow Instructions
Basic Food Preparation Skills
Cleaning and Sanitation Practices
Reliability
Physical Stamina
Problem-Solving Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in catering or customer service. Emphasise any previous roles where you served food, prepared meals, or worked in a team environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for catering and your ability to work in a fast-paced environment. Mention specific skills that align with the job description, such as food hygiene knowledge and customer service experience.

Highlight Key Skills: In your application, focus on key personal attributes mentioned in the job description, like reliability, adaptability, and teamwork. Provide examples of how you've demonstrated these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Thomas Franks Ltd.

✨Show Your Passion for Catering

Make sure to express your enthusiasm for the catering industry during the interview. Talk about any previous experiences you have had in similar roles and how they have shaped your love for food service.

✨Demonstrate Teamwork Skills

Since this role requires working closely with others, be prepared to discuss examples of how you've successfully collaborated with a team in the past. Highlight your ability to listen and adapt to different situations.

✨Emphasise Hygiene and Safety Knowledge

Given the importance of hygiene in catering, be ready to talk about your understanding of food safety practices. If you have a food hygiene certificate, mention it and explain how you apply these standards in your work.

✨Prepare for Customer Interaction

As you'll be serving clients directly, think of ways to showcase your customer service skills. Share experiences where you went above and beyond to ensure a positive experience for customers.

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