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- Tasks: Join our catering team to serve customers and maintain a welcoming environment.
- Company: Thomas Franks Ltd, a fresh food catering business with a focus on excellence.
- Benefits: Enjoy discounts, free meals, training opportunities, and career progression.
- Why this job: Be part of a dynamic team and make a real impact in a fun environment.
- Qualifications: Team player with good communication skills; food hygiene certificate preferred.
- Other info: Flexible hours, term-time only, with opportunities for social events and personal growth.
Casual General Assistant – Thomas Franks Ltd
We are looking for a friendly, reliable General Assistant to support our fast‑paced catering team at our Hook location. This is a term‑time only contract, 38 weeks a year, Monday to Friday.
Key Responsibilities
- Serve customers, replenish stock and maintain a clean, welcoming service area.
- Prepare all service areas for daily business and set up for special functions.
- Clear, clean and store any food, beverage or equipment required for service.
- Prepare basic food for sale/service following good hygiene and safety practices.
- Restock and replenish consumables during service, anticipating customer needs.
- Empty, remove and store rubbish/recycle in the correct place.
- Work evening and/or weekend functions and school events when required.
- Adhere to company food standards, control waste and follow all Food Hygiene and Health & Safety policies.
Skills & Competences
- Team player, good listening and initiative.
- Impeccable personal presentation, hygiene and behaviour.
- Food hygiene certificate preferred, level 2 food hygiene qualification required.
- Adaptable, flexible and reliable.
- Willingness to learn new skills and take responsibility.
- Moderate heavy lifting, carrying and pushing.
- Good verbal and written English.
Benefits
- Wide wallet scheme (discounts at major retailers, restaurants, gyms, etc.).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder‑led, fresh food catering business focused on excellence and service delivered with individuality, passion and style. We are unique in every approach, and our people are paramount to our daily success.
Right to Work – All applicants must be able to demonstrate that they have the Right to Work in the UK for this role. For any post in a school, this appointment is exempt from the Rehabilitation of Offenders Act 1974 – any criminal conviction, caution or bind‑over must be declared.
Diversity and Inclusion – We actively encourage applications from diverse backgrounds and continue to develop a culture of growth and inclusion. We welcome applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working environment.
We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any individual based on convictions or other disclosed information. All positions are subject to an enhanced DBS, identity and reference check in line with DBS Code of Practice.
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Casual General Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual General Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them unique in the catering world. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a General Assistant, you'll be serving customers and maintaining a welcoming environment. Think about how you can demonstrate your friendly and reliable nature during the interview.
✨Tip Number 3
Be ready to talk about teamwork! Since this role is all about working with others, come prepared with examples of how you've successfully collaborated in the past. We want to see that you can fit right into our fast-paced catering team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Thomas Franks. Don’t miss out on this opportunity!
We think you need these skills to ace Casual General Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and reliable side. Remember, we’re looking for someone who fits in with our team!
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you've got experience in food hygiene or customer service, shout about it! We love seeing relevant examples.
Keep It Clear and Concise: We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon. This helps us understand your qualifications and makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thomas Franks Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Casual General Assistant. Familiarise yourself with tasks like serving customers, maintaining cleanliness, and food preparation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Team Spirit
Since this position requires a team player, be ready to share examples of how you've worked well in a team before. Highlight your good listening skills and adaptability, as these are crucial for supporting a fast-paced catering team.
✨Dress to Impress
Impeccable personal presentation is key in this role. Dress smartly for your interview to reflect the hygiene and behaviour standards expected at Thomas Franks. This shows that you take the opportunity seriously and understand the importance of presentation in a catering environment.
✨Prepare Questions
Have a few questions ready to ask your interviewer about the company culture or training opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it’s a great way to engage in a two-way conversation!
