Learning & Development Facilitator in Banbury

We are looking for an experienced and talented Learning & Development Facilitator to join our growing team at our head offices in Hook Norton to create and facilitate training, learning and development events within the business in response to business strategy and training needs.

General Responsibilities

• Deliver an annual cycle of training programs that align with the organisation’s objectives and have a strong understanding of these objectives.
• Liaise with leaders and team members across the business regarding training and development plans.
• Seek to understand the training needs of the business through informal discussion, observation and building rapport with all team members.
• Embrace and facilitate different approaches to development, including e-learning, mentoring and coaching.
• Aware of the allocated budget and find solutions to implement required training.
• Design learning and development opportunities for all employees (e.g., customer service, values).
• Attend and represent Learning & Development at regional meetings and events.
• Manage the administration and coordination of training and learning events.
• Work closely with other departments to deliver quality training across the business.
• Support and liaise with team members to develop their own career pathways.
• Attend team operational meetings and events several times a month.
• Promote and support apprenticeships across the business.

Key Personal Skills and Attributes

• Organised and driven.
• Excellent verbal and written communication skills.
• Teamworking abilities, listening skills and the ability to work on own initiative.
• Ability to communicate with the Senior Management Team regarding Learning & Development opportunities.
• Facilitate multiple projects and deadlines effectively.
• Reliable, honest and able to demonstrate an open attentive approach to customer service to internal and external customers.
• Willingness to develop Learning & Development skills to create more innovative events.

Knowledge and Competencies

• Competent skills in the Microsoft suite (Excel, Word, PowerPoint, Teams and Outlook).
• Experience in training or teaching events.
• Able to work in a fast‑paced environment.
• Has a valid driver’s licence and car.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Travel expenses paid.
• Volunteer leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Refer a friend bonus.
• Unrivalled individual training and development.
• Well‑established apprenticeship programme.
• Team and company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

Diversity and Inclusion

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under‑represented, as greater diversity leads to exceptional results and provides a better working life.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.