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- Tasks: Supervise hospitality services and ensure top-notch food standards in a vibrant London setting.
- Company: Join Thomas Franks, a fresh food catering business known for excellence and individuality.
- Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression opportunities.
- Why this job: Be part of a passionate team serving high-end clients in a dynamic environment.
- Qualifications: Previous hospitality experience and strong customer service skills are essential.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
The predicted salary is between 25000 - 37440 £ per year.
A stunning B&I location in Central London for an international law firm, catering for approximately 250 people daily. We offer an extensive hot and cold breakfast and lunch and lots of high-end hospitality and events. The role is a Monday to Friday operation.
We are looking for a hospitality supervisor to join our team at one of our prestigious locations in London. You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- To execute all hospitality service tasks
- To oversee the hospitality daily operation
- Ensuring company food standards are adhered to and wastage controlled
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed
- To support the team with serving clients and their guests, replenishing stocks, supporting events, making hot drinks, clearing down (Barista skills are a bonus)
- Excellent customer service skills
- Hospitality experience required
- An all-round team player
- Organised with attention to detail
- Ability to demonstrate reasonable / good understanding and use of verbal English
- Ability to demonstrate reasonable / good standard of written English and reading skills
- Similar experience of customer and / or food preparation environment is preferred
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
- Free meals on duty
- Volunteers leave - up to one day per year
- Enhanced maternity, paternity and adoptive leave
- Cycle to work scheme
- Recommend a friend bonus
- Unrivalled individual training and development
- Well established apprenticeship programme
- Team & company social events
- Employee assistance programme
- Workplace pension
- Excellent career progression within a leading independent contract caterer
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Contact Detail:
Thomas Franks Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with the specific catering environment of the role. Research the types of events and services offered by Thomas Franks, as understanding their unique approach to hospitality will help you stand out during discussions.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role requires excellent interaction with clients and guests, be prepared to share examples of how you've successfully managed customer relationships in previous positions.
✨Tip Number 3
Demonstrate your teamwork abilities. This position is all about working closely with others, so be ready to discuss how you've collaborated effectively in past roles, especially in fast-paced environments.
✨Tip Number 4
Show your passion for food and hospitality. Engage in conversations about your favourite culinary experiences or trends in the industry, as this will reflect your enthusiasm for the role and align with the company's values.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and catering. Emphasise any supervisory roles you've held and specific skills that align with the job description, such as customer service and food hygiene knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your previous experience in fast-paced environments and how you can contribute to the team at Thomas Franks.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as attention to detail, teamwork, and communication abilities. Use examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Thomas Franks Ltd. Careers
✨Showcase Your Customer Service Skills
As a Hospitality Supervisor, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing exceptional service.
✨Highlight Your Experience in Fast-Paced Environments
Given the nature of the role, it's important to convey your experience in fast-paced catering environments. Discuss any relevant roles where you managed multiple tasks efficiently, ensuring that you can handle the demands of a busy hospitality setting.
✨Demonstrate Your Team Player Attitude
The job requires someone who works well within a team. Share instances where you've collaborated effectively with colleagues to achieve common goals, showcasing your ability to support and motivate others.
✨Familiarise Yourself with Food Hygiene Standards
Understanding food hygiene and safety policies is crucial for this position. Brush up on relevant regulations and be ready to discuss how you've adhered to these standards in past roles, as this will show your commitment to maintaining high-quality service.