General Assistant - Monday to Friday, Term Time
General Assistant - Monday to Friday, Term Time

General Assistant - Monday to Friday, Term Time

Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a General Assistant, serving food and supporting daily operations.
  • Company: Thomas Franks is a fresh food catering business focused on excellence and individuality.
  • Benefits: Enjoy free meals, discounts, training opportunities, and excellent career progression.
  • Why this job: Be part of a passionate team in a vibrant school environment with a focus on customer service.
  • Qualifications: Previous catering experience preferred; level 2 food hygiene qualification is a plus.
  • Other info: Flexible hours with potential evening and weekend work for events.

The predicted salary is between 20000 - 28000 £ per year.

A co-educational public day school in Holme Park, Sonning, Berkshire with Co-ed 6th form. Catering for just under 1000 students and teachers daily. We offer a core feeding of Breakfast Club, whole school tuck shop, Lunch, 6th form café, events and hospitality, easter and summer clubs. This school operates Monday to Friday with Saturday matches. Additional benefit of on site parking available.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Reading. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:
  • To support the team with serving customers, replenishing stocks, cleaning.
  • Prepare all service areas for the day's business relating to that meal service.
  • Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
  • Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
  • Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
  • Empty, remove and store rubbish/recycle rubbish in the correct place.
  • Be prepared to occasionally work evening and/or weekend for functions and school events.
  • Ensuring company food standards are adhered to and wastage controlled.
  • Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You will have the following skills:
  • Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
  • The ability to be adaptable and be flexible as necessary.
  • Reliable, Honest and able to demonstrate an open attentive approach to customer service.
  • Willingness to learn new skills and take some responsibility.
  • Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / competencies:
  • Hold a level 2 food Hygiene qualification.
  • Ability to demonstrate reasonable/good understanding and use of verbal English.
  • Ability to demonstrate reasonable/good standard of written English and reading skills.
  • Similar experience of customer and/or food preparation environment is preferred.
Benefits:
  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty.
  • Volunteers leave – up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.

About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

General Assistant - Monday to Friday, Term Time employer: Thomas Franks Ltd. Careers

At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Holme Park, Sonning. Our commitment to employee growth is evident through unrivalled training opportunities and a well-established apprenticeship programme, ensuring that every team member can thrive in their career. With benefits like free meals on duty, a cycle to work scheme, and a focus on work-life balance, we create a supportive environment where our staff can truly enjoy their roles while serving our wonderful students and community.
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Contact Detail:

Thomas Franks Ltd. Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant - Monday to Friday, Term Time

✨Tip Number 1

Familiarise yourself with the specific catering environment of schools. Understanding the unique challenges and demands of a school setting can give you an edge during interviews, showing that you're prepared for the fast-paced nature of the role.

✨Tip Number 2

Highlight your teamwork skills in conversations or during interviews. Since this role involves working closely with others, demonstrating your ability to collaborate effectively will make you a more attractive candidate.

✨Tip Number 3

Be ready to discuss your flexibility and adaptability. Schools often have varying needs, so showcasing your willingness to take on different tasks or work hours can set you apart from other applicants.

✨Tip Number 4

Prepare to talk about your customer service experience. Since you'll be interacting with students and staff, sharing examples of how you've provided excellent service in previous roles can demonstrate your suitability for the position.

We think you need these skills to ace General Assistant - Monday to Friday, Term Time

Team Working Abilities
Listening Skills
Ability to Work on Own Initiative
Impeccable Personal Presentation
Food Hygiene Certificate (Level 2 preferred)
Adaptability and Flexibility
Reliable and Honest
Customer Service Skills
Willingness to Learn New Skills
Ability to Manage Moderate Lifting and Carrying
Good Understanding of Verbal English
Good Standard of Written English and Reading Skills
Experience in Customer Service or Food Preparation Environment
Knowledge of Health & Safety Policies
Understanding of Allergen Control Procedures

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in catering or customer service. Emphasise any previous roles where you worked in a fast-paced environment, as this is crucial for the General Assistant position.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific skills from the job description, such as teamwork, adaptability, and attention to hygiene standards, to demonstrate your fit for the role.

Highlight Relevant Qualifications: If you hold a Level 2 Food Hygiene qualification, make sure to mention it prominently in your application. This is a preferred requirement for the role and will strengthen your candidacy.

Show Enthusiasm for the Role: In both your CV and cover letter, express your enthusiasm for working with children and in a school environment. Mention any relevant experiences that showcase your ability to engage with students and contribute positively to their day.

How to prepare for a job interview at Thomas Franks Ltd. Careers

✨Show Your Passion for Food

Since the role is in a catering environment, express your enthusiasm for food and customer service. Share any relevant experiences that highlight your love for working with food and serving customers.

✨Demonstrate Teamwork Skills

Emphasise your ability to work well in a team. Provide examples of how you've collaborated with others in previous roles, especially in fast-paced settings, to ensure smooth operations.

✨Highlight Your Adaptability

The job requires flexibility, so be prepared to discuss times when you've successfully adapted to changing circumstances or taken on new responsibilities. This will show your potential employer that you can handle the dynamic nature of the role.

✨Prepare for Hygiene and Safety Questions

Given the importance of food hygiene and safety in this position, review key practices and be ready to discuss your understanding of food hygiene standards. Mention any relevant certifications you hold, such as a Level 2 Food Hygiene qualification.

General Assistant - Monday to Friday, Term Time
Thomas Franks Ltd. Careers
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