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- Tasks: Join our team as a General Assistant, serving delicious meals and supporting daily operations.
- Company: Thomas Franks is a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression opportunities.
- Why this job: Be part of a passionate team in a vibrant school environment with a focus on customer service.
- Qualifications: Previous catering experience preferred; must have a Level 2 Food Hygiene qualification.
- Other info: Term-time only contract with flexible hours and opportunities for training and development.
The predicted salary is between 20000 - 28000 £ per year.
An independent day school for girls and boys aged 3 to 18 in Gloucester, catering for 860 students and teachers daily. We offer a core feeding of a 2-course buffet lunch with a good level of hospitality weekly. This is a term-time only contract working 40.4 weeks and operates Monday to Friday with some hospitality over the weekend in the year. An additional benefit of this location is free parking on site.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Gloucester. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and flexible as necessary.
- Reliable, honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Hold a level 2 food hygiene qualification.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant employer: Thomas Franks Ltd. Careers
Contact Detail:
Thomas Franks Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the specific catering environment of schools. Understanding the unique challenges and requirements of serving students can give you an edge in interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced catering settings during your conversations. Share specific examples of how you've successfully managed busy service periods to demonstrate your capability.
✨Tip Number 3
Show enthusiasm for teamwork and customer service. Be prepared to discuss how you’ve contributed positively to team dynamics and provided excellent service in past roles.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to learn new skills. Employers value candidates who are adaptable and eager to take on new responsibilities, especially in a dynamic environment like catering.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering or customer service. Emphasise any previous roles where you worked in a fast-paced environment, as this is crucial for the General Assistant position.
Craft a Strong Cover Letter: In your cover letter, express your passion for food and hospitality. Mention specific skills that align with the job description, such as teamwork, adaptability, and customer service. Show enthusiasm for working with children and in a school environment.
Highlight Relevant Qualifications: If you hold a Level 2 Food Hygiene qualification, make sure to mention it prominently. Also, include any other relevant certifications or training that demonstrate your commitment to food safety and hygiene.
Showcase Your Soft Skills: The role requires strong listening skills and the ability to work on your own initiative. Provide examples in your application of how you've demonstrated these skills in past roles, particularly in customer-facing situations.
How to prepare for a job interview at Thomas Franks Ltd. Careers
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and catering during the interview. Talk about any previous experiences you have in a fast-paced catering environment and how they have shaped your love for serving customers.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, highlight your ability to collaborate and support others. Share examples of how you've worked effectively in a team setting and contributed to a positive work environment.
✨Emphasise Your Hygiene Knowledge
Given the importance of food hygiene and safety in this role, be prepared to discuss your understanding of hygiene practices. Mention your Level 2 Food Hygiene qualification and any relevant experiences that showcase your commitment to maintaining high standards.
✨Be Ready for Flexibility
The job may require you to work evenings or weekends for special functions. Show your willingness to adapt and take on different responsibilities as needed. This will demonstrate your reliability and commitment to the role.
