Thomas Franks - Supervisor

Thomas Franks - Supervisor

City of London Full-Time 18800 - 25300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise a vibrant hospitality team and ensure top-notch food service standards.
  • Company: Join Thomas Franks, a passionate catering business in beautiful South Kensington.
  • Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression.
  • Why this job: Be part of a dynamic team making a real impact in a prestigious school setting.
  • Qualifications: Previous hospitality experience and strong customer service skills are essential.
  • Other info: Diversity is valued; we encourage applications from all backgrounds.

The predicted salary is between 18800 - 25300 £ per year.

Supervisor London Contract: Full Time, Permanent
Salary: 22074
Hours: 40 per week

A fabulous independent day school for girls aged 4 to 18. Set in the heart of gorgeous South Kensington, London. Catering for about 380 students and teachers. We offer a core feeding of Lunch. We also operate a cookery club with the school. There will be a good amount of hospitality offering at this location. This is a term time only contract working 41 weeks a year. This school operates Monday to Friday.

We are looking for a Supervisor to join our team at one of our prestigious locations in London.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

  • To oversee the hospitality operation
  • Ensuring company food standards are adhered to and wastage controlled.
  • Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
  • To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You will have the following skills:

  • Excellent customer service skills
  • Hospitality experience required
  • An all-round team player
  • Organised with attention to detail

Knowledge / competencies:

  • Ability to demonstrate reasonable / good understanding and use of verbal English.
  • Ability to demonstrate reasonable / good standard of written English and reading skills.
  • Similar experience of customer and / or food preparation environment is preferred

Benefits

  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty
  • Volunteers leave – up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension
  • Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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Thomas Franks - Supervisor employer: Thomas Franks Ltd.

Thomas Franks is an exceptional employer, offering a vibrant work culture in the heart of South Kensington, London. With a strong focus on employee development and well-being, we provide numerous benefits including free meals on duty, enhanced leave policies, and unrivalled training opportunities. Join our passionate team dedicated to delivering outstanding hospitality in a prestigious independent day school setting, where your contributions are valued and career progression is encouraged.
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Contact Detail:

Thomas Franks Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Thomas Franks - Supervisor

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Thomas Franks. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for food and customer service shine through. We want to see how you’d fit into our team and bring that unique flair to the role.

✨Tip Number 3

Prepare for situational questions! Think about past experiences where you’ve had to manage a busy environment or handle customer complaints. We love hearing about how you’ve tackled challenges head-on.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our fabulous team at Thomas Franks.

We think you need these skills to ace Thomas Franks - Supervisor

Customer Service Skills
Hospitality Experience
Team Player
Organisational Skills
Attention to Detail
Barista Skills
Food Hygiene Knowledge
Health & Safety Compliance
Allergen Control Procedures
Verbal English Proficiency
Written English Proficiency
Reading Skills
Fast-Paced Environment Adaptability
Stock Replenishment Skills

Some tips for your application 🫡

Show Your Passion for Food: When writing your application, let your love for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely enjoy working in a fast-paced catering environment.

Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We’re looking for team players who can demonstrate their skills, so don’t be shy about sharing your past roles and responsibilities.

Be Clear and Concise: Keep your written application clear and to the point. Use good grammar and spelling, as we value attention to detail. A well-structured application shows us that you can communicate effectively, which is key in our line of work.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Thomas Franks Ltd.

✨Know Your Stuff

Make sure you understand the role of a Supervisor in a fast-paced catering environment. Familiarise yourself with Thomas Franks' values, especially their focus on food quality and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Skills

Prepare to discuss your previous experience in hospitality. Highlight any specific skills like barista techniques or customer service excellence. Think of examples where you've successfully managed a team or improved service standards, as this will demonstrate your capability for the role.

✨Be a Team Player

Emphasise your ability to work well within a team. Thomas Franks values collaboration, so be ready to share stories about how you've supported colleagues or contributed to a positive work environment. This will show that you fit into their culture.

✨Ask Smart Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they maintain high food hygiene standards. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Thomas Franks - Supervisor
Thomas Franks Ltd.
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  • Thomas Franks - Supervisor

    City of London
    Full-Time
    18800 - 25300 £ / year (est.)

    Application deadline: 2027-10-24

  • T

    Thomas Franks Ltd.

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