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- Tasks: Lead a vibrant team in providing exceptional food and service for students.
- Company: Join Thomas Franks, a unique catering business focused on fresh food and excellent service.
- Benefits: Enjoy free meals, discounts, enhanced leave, and career progression opportunities.
- Why this job: Make a real impact in a fun, dynamic environment while nurturing young minds.
- Qualifications: Experience in food management and a passion for customer service are essential.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
The predicted salary is between 40000 - 60000 £ per year.
General Manager Oxford Contract: Full Time, Permanent
Salary: Up to £ 50,000 per annum
Hours: 40 per week
An independent boarding and day Pre-Prep and Prep school for boys aged 4 – 13 years situated in Summertown, Oxford. Catering for over 400 students and teachers daily. We offer a core feeding of Breakfast, lunch and Supper along with some hospitality. This is a 7 day a week operation so shift patterns tend to be 5 over 7 days.
We are looking for a talented General Manager to lead the team at one of our fantastic locations in Oxford.
You will have previous experience of working as a General Manager at a B&I Head Office contract or Independent school. This opportunity could suit a people & food focused F&B Operations Manager from a quality fresh food environment.
The ideal candidate will need to be quirky, trendy and have a really bubbly friendly personality.
Key responsibilities:
- To manage a team providing breakfast, lunch, retail, grab & go & hospitality
- To ensure company bookwork is completed accurately and on time.
- To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
- To provide excellent food and customer service and respond quickly and proactively to customers needs
- To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values
- To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of pupils are adhered to at all times.
- To hold regular team meetings.
- To train and develop the team.
- To prepare month end accounts and reports for our client.
- To complete monthly audits.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You will have the following skills:
- A genuine interest in food & excellent customer service skills
- Excellent client relationship skills
- An all-round team player and leader
- An organised Manager with attention to detail
- Sound financial understanding
- Multi Location Management – a current group manager
- Experience within high end B&I or independent education contract catering (if you have hotel experience as well then that\’s even better!)
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Thomas Franks - General Manager employer: Thomas Franks Ltd.
Contact Detail:
Thomas Franks Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Thomas Franks - General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and catering sectors. You never know who might have a lead on that perfect General Manager role at Thomas Franks or similar places.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your quirky and bubbly side shine through. They’re looking for someone who fits their vibe, so be yourself!
✨Tip Number 3
Prepare for interviews by researching current food trends and customer service best practices. Being knowledgeable about what’s hot in the catering world will impress your interviewers and show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Thomas Franks family.
We think you need these skills to ace Thomas Franks - General Manager
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your quirky and bubbly personality. Don’t be afraid to let your character shine through in your cover letter and CV.
Tailor Your Application: Take a moment to customise your application for this role. Highlight your experience in food and customer service, and how it aligns with our values at Thomas Franks. We love seeing how you can fit into our unique culture!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experience. Avoid fluff and focus on what makes you a great fit for the General Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Thomas Franks Ltd.
✨Know Your Stuff
Before the interview, make sure you understand Thomas Franks' values and their approach to food and service. Familiarise yourself with their menu offerings and any recent initiatives they've launched. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your People Skills
As a General Manager, you'll be leading a team and interacting with students and parents. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your bubbly personality and how it contributes to a positive work environment.
✨Be Financially Savvy
Since the role involves managing budgets and preparing accounts, brush up on your financial skills. Be ready to discuss how you've handled budgets in previous roles and any strategies you've used to control costs while maintaining quality.
✨Demonstrate Your Passion for Food
Thomas Franks is all about fresh food and excellent service. Share your experiences related to food trends, dietary requirements, and customer service. Discuss how you can develop the food offer in line with current market trends, showing that you're not just a manager but a food enthusiast too!
