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- Tasks: Join our team as a Catering Assistant, serving meals and ensuring a clean dining environment.
- Company: Thomas Franks is a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts at major retailers, and excellent career progression opportunities.
- Why this job: Be part of a friendly team in a dynamic environment with a focus on service and personal growth.
- Qualifications: Previous catering experience preferred; must be reliable, adaptable, and have good communication skills.
- Other info: Free parking on site and a commitment to diversity and inclusion.
The predicted salary is between 20000 - 28000 £ per year.
A fantastic B&I location in Sunderland for a UK-based insurance company. Catering for 150 at this location. We have a breakfast and lunch offering here. It is a 7-day operation with some hospitality. Working pattern will be 5 days out of 7. Additional benefit of this location is free parking on site.
We currently have a fantastic opportunity for a Catering Assistant to join our established & friendly team at our prestigious contracts in Sunderland.
Role requirements (Task & Responsibilities):
- Serve clients during Breakfast, lunch or dinner service.
- Help setting up the dining room for service.
- Prepare food for service, following good hygiene and safety practices and to the standard specified.
- Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
- Clear, clean and store away any food, beverage or equipment required for special functions.
- Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
- Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
- Complete all / any necessary cleaning/hygiene duties.
- Interact and acknowledge all customers and client staff.
General Responsibilities:
- Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to alwayli promote a professional and flexible approach.
- Ensure that the correct uniform is always worn neatly and cleanly.
- Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
- Carry out all reasonable request of the management.
- Be conscientious with regard to Health & Safety and report any hazards to the manager.
Key personal skills and attributes:
- Previous experience of working within a catering environment
- Previous experience of serving customers within a catering establishment
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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Catering Assistant employer: Thomas Franks Ltd.
Contact Detail:
Thomas Franks Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Familiarise yourself with the specific catering environment at Thomas Franks. Understanding their focus on fresh food and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in a similar role, especially in a fast-paced catering environment. Be ready to share specific examples of how you've contributed to team success or improved customer satisfaction.
✨Tip Number 3
Demonstrate your adaptability and willingness to learn new skills. Mention any relevant training or certifications, such as a food hygiene certificate, to show you're committed to maintaining high standards.
✨Tip Number 4
Prepare to discuss your approach to teamwork and communication. Since this role involves interacting with clients and colleagues, showcasing your interpersonal skills will be crucial in making a positive impression.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering or customer service. Emphasise any previous roles where you served food, prepared meals, or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for catering and customer service. Mention specific skills that align with the job description, such as food hygiene knowledge and teamwork abilities.
Highlight Relevant Skills: In your application, clearly outline your skills related to food preparation, hygiene practices, and customer interaction. If you have a food hygiene certificate, be sure to mention it.
Show Enthusiasm for the Role: Express your eagerness to join Thomas Franks and contribute to their team. Mention your willingness to learn new skills and adapt to the fast-paced catering environment.
How to prepare for a job interview at Thomas Franks Ltd.
✨Know the Menu
Familiarise yourself with the breakfast and lunch offerings at the location. Being able to discuss the menu and suggest items during the interview shows your enthusiasm and readiness for the role.
✨Highlight Your Experience
Be prepared to talk about your previous experience in catering or customer service. Share specific examples of how you've handled busy service periods or interacted positively with customers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you work well with others. Share instances where you collaborated effectively with colleagues to achieve a common goal.
✨Emphasise Hygiene Practices
Given the importance of hygiene in catering, make sure to mention any relevant food hygiene certifications you have. Discuss your understanding of safety practices and how you ensure cleanliness in your work.
