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- Tasks: Be the friendly face for customers and manage essential admin tasks.
- Company: Join the longest established independent Funeral Directors in Forth Valley.
- Benefits: Enjoy on-site parking, uniform, pension scheme, and holiday allowance.
- Why this job: Make a meaningful impact while gaining valuable administrative experience.
- Qualifications: Previous admin experience and excellent communication skills are a must.
- Other info: Work in a supportive team environment with opportunities for personal growth.
The predicted salary is between 24000 - 32000 £ per year.
Location: Falkirk
Salary: 28,020 per annum / 2,335 PCM + Commission is paid for the sale of Memorial Work and Pre-Paid Funeral Plans
Job Type: Full Time, Permanent
Working Hours: This is a full time position working Monday - Friday 9:00 am - 5:00 pm and every fourth Saturday morning 9 am - 12:30 pm.
Thomas Cuthell & Sons are the longest established independent Funeral Directors in Forth Valley and are currently recruiting for an administration assistant based at our Falkirk Funeral Home.
Duties and Responsibilities:
- First point of contact for customers
- Use of Funeral Management Software (full training provided)
- Ensure stationery and housekeeping stock is kept above minimum level and liaise with suppliers to replenish
- Liaise with suppliers to arrange disbursements for funerals
- Raise estimates and invoices
- Filing of office invoices
- Advise customers on Pre-paid funeral plans
- Advise customers on Memorials
- Processing payroll
- General administration duties
About you:
- Previous administration experience
- Excellent telephone manner
- Previous experience of customer relations
- Ability to multi-task
- Ability to work as part of a team and on your own
- Keen attention to detail
- Excellent verbal and written communication skills
- IT literate using Microsoft packages
- Comfortable being in a building with deceased people
Benefits:
- On site parking
- Uniform provided
- Pension Scheme
- Holiday allowance
Additional Information: Overseas candidates will NOT be considered for this role. We are not sponsoring Visas at this time, so please refrain from applying unless eligible to work in the UK.
Please click the APPLY Button to submit your CV and Cover Letter for this role.
Administration Assistant in Stirling employer: Thomas Cuthell & Sons Limited
Contact Detail:
Thomas Cuthell & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Stirling
✨Tip Number 1
Get to know the company before your interview! Research Thomas Cuthell & Sons, their values, and what makes them unique in the funeral industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, it's crucial to demonstrate a friendly and professional telephone manner. Try role-playing with a friend to get comfortable with common customer queries.
✨Tip Number 3
Show off your multitasking abilities! In your interview, share examples of how you've successfully managed multiple tasks at once. This will highlight your ability to handle the diverse responsibilities of an Administration Assistant.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job. Good luck!
We think you need these skills to ace Administration Assistant in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your previous admin experience and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Thomas Cuthell & Sons. Share your passion for customer service and any experience with funeral management software, if you have it.
Show Off Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Thomas Cuthell & Sons Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with tasks like managing customer relations, processing payroll, and using Funeral Management Software. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will highlight your ability to communicate effectively, which is key in a customer-facing role.
✨Demonstrate Your Attention to Detail
Attention to detail is vital in administration roles. Bring along examples of how you've maintained accuracy in your previous jobs, whether it’s filing invoices or managing stock levels. You could even mention specific instances where your keen eye caught mistakes before they became bigger issues.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, training for the Funeral Management Software, or how they handle busy periods. This shows that you’re not only interested in the job but also in how you can fit into their team.
