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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and deliver exceptional service.
- Company: Leading financial services provider in Taunton with a focus on inclusivity.
- Benefits: Competitive benefits, training opportunities, and a supportive team environment.
- Why this job: Join us to make a real difference in customer experiences and grow your career.
- Qualifications: Passion for customer service and strong listening skills required.
- Other info: Be part of a team that values your contributions and fosters growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services provider in Taunton seeks a Customer Relationship Consultant to engage deeply with customers, understand their needs, and provide a first-class service. The ideal candidate will be passionate about exceptional customer service, have excellent listening skills, and be able to work effectively in a team.
Competitive benefits and opportunities for training and development are offered. Join us in creating an inclusive workplace where your contributions are valued.
Local Branch Customer Relationship Advisor in Taunton employer: Thomas Cook
Contact Detail:
Thomas Cook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Branch Customer Relationship Advisor in Taunton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you understand what they stand for, you can tailor your approach and demonstrate your passion for exceptional customer service.
✨Tip Number 2
Practice your listening skills! During interviews, make sure to actively listen to the questions being asked. This not only shows that you’re engaged but also helps you provide thoughtful responses that highlight your ability to understand customer needs.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked effectively in a team before. Highlighting your collaborative spirit will resonate well with the hiring team, especially since they value an inclusive workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us and contributing to our mission of providing first-class service to customers.
We think you need these skills to ace Local Branch Customer Relationship Advisor in Taunton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for exceptional customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that dedication!
Listen and Reflect: Make sure to highlight your listening skills in your application. We want to know how you’ve effectively understood customer needs before providing solutions. A good story or two can really make your application stand out!
Team Spirit is Key: Since teamwork is essential for us, mention any experiences where you collaborated with others to achieve a common goal. This shows us that you can work well in a team environment, which is super important for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thomas Cook
✨Know the Company Inside Out
Before your interview, take some time to research the financial services provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your passion for customer service, which is key for this role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are keen to understand the needs of customers, aligning with the job's requirements.
✨Emphasise Teamwork
Since the role involves working effectively in a team, be ready to discuss your experiences collaborating with others. Share specific examples of how you contributed to a team project or supported a colleague, highlighting your ability to work well in an inclusive environment.
