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For Companies At a Glance
- Tasks: Lead and inspire a vibrant team while delivering exceptional customer service.
- Company: Join Nisbets, the UK's leading catering equipment supplier with a rich history.
- Benefits: Competitive salary, training opportunities, and a chance to grow within a dynamic company.
- Why this job: Make a real impact in a fast-paced retail environment and drive sales success.
- Qualifications: Previous management experience in retail and a passion for customer service.
- Other info: Be part of a rapidly growing business with vast career opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Retail Store Manager – Bayswater
About the role
As Retail Store Manager you will be responsible for inspiring, motivating and coaching the team as well as creating a fantastic customer offering through a great looking store environment.
The Nisbets Bayswater Store is a busy, vibrant environment where we offer our customers more than a transactional retail service. We spend time with our customers to understand exactly what they are looking for and guide them to help them make the right product choices. As Store Manager you will encourage an environment of fantastic customer service as well as a sales focused culture to help drive revenues.
Responsibilities
- Being responsible for hitting challenging sales and profitability targets
- Delivering world class customer service
- Maintaining a high level of stock availability and excellent merchandising standards throughout the store
- Maintaining a consistently high level of communication with your line manager, including monthly trade reports, weekly workload plans and daily updates
- Managing the cash handling policy including cash reconciliation and banking procedures
About you
To apply for the Retail Store Manager role you will have previous people management experience from within a sales focused retail environment and be truly passionate about customer service and experience. You will also have strong sales skills and established leadership and coaching abilities.
About Nisbets
You may have heard of us, you may not, but the chances are you will have eaten off of one of our plates or taken a drink from one of our glasses without ever realising. We provide a huge range of catering equipment to a wide variety of businesses and export to 100 countries. We probably provide the machine for your essential morning cappuccino along with the exquisite tableware at your favourite restaurant.
We are the UK’s market leading catering equipment supplier. Established as a small family business in 1983 to the global operation of today, growth and innovation is what sets us apart and makes us unique. Our story is one of high growth, huge challenges and an enormous opportunity ahead of us. Nisbets has been recognised on The 2018 Sunday Times’ Top Track 250 which champions Britain’s growing businesses. We’ve ranked 48th and just one of nine businesses recognised in the South West. Having doubled our turnover in the last 5 years the scale of opportunity ahead of us is vast and we need like-minded, ambitious people, to help us deliver our UK and International growth plans.
You will be well rewarded for your hard work, not only will you be part of a growing business but we’ll make sure you have the right training and progression opportunities. Driven by collaborative working means the scope for growth and personal impact is enormous.
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Retail Store Manager – Bayswater London employer: Thomas Cook
Contact Detail:
Thomas Cook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager – Bayswater London
✨Tip Number 1
Get to know the company! Research Nisbets and understand their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Nisbets, giving you an edge over other candidates.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you’ve demonstrated leadership, customer service, and sales skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager – Bayswater London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in previous roles. We love candidates who genuinely care about creating fantastic experiences!
Highlight Your Leadership Skills: As a Retail Store Manager, you'll be leading a team, so make sure to showcase your people management experience. Talk about how you've inspired and motivated teams in the past. We want to see that you can create a positive and sales-focused culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your key achievements and skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive and keen to join our team at Nisbets!
How to prepare for a job interview at Thomas Cook
✨Know Your Stuff
Before the interview, make sure you research Nisbets and their products. Understand their market position and what makes them unique. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their growth.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you motivate and coach your team to achieve sales targets, as this is crucial for the Retail Store Manager role.
✨Customer Service is Key
Think of specific instances where you went above and beyond for a customer. Nisbets values fantastic customer service, so be prepared to share how you create memorable experiences for customers and how you would instil that culture in your team.
✨Be Ready for Numbers
Since you'll be responsible for sales and profitability targets, brush up on your financial acumen. Be prepared to discuss how you've managed budgets, stock levels, and cash handling in previous roles, as this will demonstrate your capability to handle the responsibilities of the position.
