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- Tasks: Welcome visitors, manage post, and support the facilities team in a busy reception.
- Company: Established market leader opening a new site in Manchester City Centre.
- Benefits: £22,000 salary, 25 days holiday, health insurance, and pension contributions.
- Why this job: Join a dynamic team at an exciting new site with great career progression.
- Qualifications: Previous receptionist experience and strong customer service skills required.
- Other info: Professional yet relaxed culture, perfect for adaptable individuals.
The predicted salary is between 19800 - 24200 £ per year.
Office Angels Manchester are very excited to be recruiting on behalf of an established and market leading company for a brand new site opening in December in a beautiful building in Manchester City Centre. We are looking for a receptionist to deliver first class customer service to all visitors and employees on a daily basis. There will be 6 floors in the building so it will be a busy reception and we need someone who can be smiley, happy and friendly at all times.
Day to day duties will include:
- Meeting and greeting all new visitors
- Providing excellent customer service to all guests
- Manage incoming and outgoing post and couriers
- Prepare meeting rooms
- Issuing ID badges
- Coordinate the repair of office equipment and ordering office supplies
- Support the facilities team with any other tasks as required
The culture is best described as professional but relaxed so we are looking for someone who comes from a professional services environment and who can adapt their style accordingly. Previous receptionist experience is essential and we are also looking for someone who can be very adaptable, is able to assist colleagues with any issues that arise and work well with other members of the facilities management team.
Customer service truly is central to this role and we will be looking for someone who can demonstrate how they have shown this value in their previous employment. This is a fantastic opportunity for anyone looking to join a dynamic company with great benefits and progression routes. As this is a new site you will be joining at an exciting time for the company.
Salary: £22,000 per annum
40 hour week between the hours of 8am – 5.30pm Monday – Friday
25 days holiday
Aviva Health Insurance, Pension up to 6%
If you are interested and meet the above criteria please send your CV ASAP to lizzie.kelly@office-angels.com or call the branch on 0161 832 7600 if you have further queries.
Due to the high volume of CVs we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days then, unfortunately, you have been unsuccessful on this occasion.
Office Angels is an equal opportunity employer.
Receptionist in Manchester employer: Thomas Cook
Contact Detail:
Thomas Cook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Research their values and how they treat their employees. This will help you tailor your responses and show that you're a great fit for their professional yet relaxed environment.
✨Tip Number 2
Practice your customer service scenarios! Think of examples from your previous roles where you went above and beyond for a guest or resolved an issue. Being able to share these stories will demonstrate your commitment to excellent service.
✨Tip Number 3
Dress the part! Since this role is in a professional services environment, make sure your outfit reflects that. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your friendly and adaptable nature.
Tailor Your CV: Don’t just send out the same CV for every job. We recommend tweaking your CV to match the job description. Emphasise your receptionist experience and any relevant skills that align with what we’re looking for at our new site.
Keep It Professional Yet Relaxed: Since the culture is professional but relaxed, make sure your application reflects that vibe. Use a friendly tone in your cover letter while maintaining professionalism – it’s all about striking the right balance!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Thomas Cook
✨Know the Company
Before your interview, take some time to research the company. Understand their values, culture, and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since customer service is central to this role, prepare specific examples from your previous experience where you delivered excellent service. Think about times when you went above and beyond for a visitor or resolved a tricky situation with a smile.
✨Practice Your Greeting
As a receptionist, first impressions matter. Practice a warm and friendly greeting that you can use during the interview. This will not only help you feel more confident but also demonstrate your ability to create a welcoming atmosphere.
✨Be Ready for Adaptability Questions
Expect questions about how you've adapted to changes in a busy work environment. Prepare examples that highlight your flexibility and teamwork, especially in situations where you had to support colleagues or manage multiple tasks at once.