Digital Account Executive – Leading Digital Agency
Digital Account Executive – Leading Digital Agency

Digital Account Executive – Leading Digital Agency

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client communications and support account development in a dynamic digital environment.
  • Company: Skylab is a leading digital agency known for innovation and world-class work since 2005.
  • Benefits: Enjoy flexible hours, 30 days holiday, personal development time, and a top MacBook Pro.
  • Why this job: Join a talented team with a family atmosphere and a strong focus on work-life balance.
  • Qualifications: A degree is great, but passion for digital and attention to detail are essential.
  • Other info: We value your growth and offer regular socials and bi-annual company away days.

The predicted salary is between 28800 - 43200 £ per year.

Skylab is a digital agency specialising in digital strategy and web software development. We are looking for an experienced Digital Account Executive with a passion for digital to join us.

This is a key role as part of the senior team at Skylab, working closely with lead and senior developers, digital strategists, senior project managers and account directors.

Founded in 2005, we are now firmly established as one of the leading digital innovation agencies in the country and were voted one of the UK’s top ten Future Leaders by Creative England, out of a field of over 500 creative businesses.

We are based near Media City in Trafford Park Village, Manchester and we are growing our team, delivering work on behalf of key clients on multi-year projects.

Skylab has a talented team, a great culture, great clients, creates world-class work and has digital innovation at its core. We care greatly about both the quality and the craft of our work.

Not everything below is essential, as long as you have a lust for knowledge.

We will happily talk to you about your natural strengths and also the areas that you are keen to improve.

Skylab is a wonderful journey and we are here to help you every step of the way.

CULTURE & VALUES

We believe in:

  1. Happy staff.
  2. Creating world-class work, on a world stage.
  3. Creating a family atmosphere.
  4. A strong focus on work-life balance.
  5. Having a great environment that is definitely not corporate.
  6. An open-door policy with the CEO.

WHAT WE OFFER

A competitive salary based on experience.
Flexible working hours to avoid traffic or help with family duties.
30 days paid holiday (22 + 8 UK national holidays).
Pension contribution.
A top of the range MacBook Pro with a high-quality second monitor.
Personal development time to improve your individual skills in any area you choose.
Time dedicated to exploring new technology and ways of working.
Regular socials and bi-annual company away days.
Fast, dedicated and uncontended fibre connection.
Free parking.
Free secure storage for bicycles & motorbikes.
Shower for cyclists, runners and gym users.
Free tea, coffee and other treats.
Free eye tests.
Childcare voucher scheme to reduce childcare costs.

WHAT WE’RE LOOKING FOR

Day to day routine

You will work closely with the Digital Account Director covering all aspects of the daily running and servicing of the account portfolio, your focus will be to assist in the following areas:

  1. Managing the day to day communications with key clients
  2. Feeding the studio with client requests
  3. Delving into the detail with invaluable reports
  4. Supporting the Account Director with client servicing and account development
  5. Helping the Studio Manager co-ordinate client requests

In your pursuit of excellence, you will need to have a high tolerance for Excel, Slack, JIRA, Google Sheets and online documents.

Education

If you have a degree, GREAT! More importantly, you need to have great attention to detail, determination, pride in your work, but more important than any of that… you need to really CARE about what YOU do!

Skills and experience

At Skylab we build stuff; it’s technical, it’s fascinatingly interesting and it’ll keep you on your toes with a steep learning curve. But if you’re passionate about digital and client servicing – it’s everything you’ll need.

If you know what PHP is, if you have some understanding of how websites come together, if you think you\’re good at Excel and you love numbers and data and have the drive to succeed, then please send us your CV today.

SALARY

Competitive salary depending on experience and ability.

AND FINALLY…

Please tell us why you want to be our new Digital Account Executive and what you can add to our offering of digital strategy and production.

Please send your covering letter and CV to careers@studioskylab.com.

Good luck… and no agencies, please.

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Digital Account Executive – Leading Digital Agency employer: Thomas Cook

Skylab is an exceptional employer, offering a vibrant work culture that prioritises employee happiness and work-life balance. With a strong focus on personal development, flexible working hours, and a supportive team environment, employees are encouraged to grow their skills while contributing to world-class digital projects for prestigious clients. Located near Media City in Trafford Park Village, Manchester, Skylab provides unique advantages such as regular socials, bi-annual company retreats, and a commitment to innovation, making it a fantastic place for passionate individuals to thrive.
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Contact Detail:

Thomas Cook Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Account Executive – Leading Digital Agency

✨Tip Number 1

Familiarise yourself with Skylab's recent projects and clients. Understanding their work will not only help you in interviews but also show your genuine interest in the agency's culture and values.

✨Tip Number 2

Network with current or former employees of Skylab on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Digital Account Executive role, which can be invaluable during your application process.

✨Tip Number 3

Brush up on your knowledge of digital tools mentioned in the job description, such as Excel, Slack, JIRA, and Google Sheets. Being able to discuss your proficiency with these tools will demonstrate your readiness for the role.

✨Tip Number 4

Prepare specific examples from your past experiences that showcase your attention to detail and client servicing skills. This will help you articulate how you can contribute to Skylab's mission of delivering world-class work.

We think you need these skills to ace Digital Account Executive – Leading Digital Agency

Client Relationship Management
Attention to Detail
Excellent Communication Skills
Project Coordination
Proficiency in Excel
Understanding of Digital Strategy
Knowledge of PHP
Data Analysis
Familiarity with JIRA
Experience with Google Sheets
Problem-Solving Skills
Adaptability
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in digital account management and client servicing. Emphasise any technical skills, such as familiarity with PHP or proficiency in Excel, as these are key for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital and explain why you want to join Skylab specifically. Mention how your skills and experiences align with their values and culture, and what unique contributions you can bring to the team.

Showcase Your Attention to Detail: Since attention to detail is crucial for this role, ensure that your application is free from typos and errors. Use clear formatting and structure to make it easy for the hiring team to read your documents.

Demonstrate Your Knowledge: If you have experience with tools like Slack, JIRA, or Google Sheets, mention this in your application. Providing examples of how you've used these tools effectively in past roles can set you apart from other candidates.

How to prepare for a job interview at Thomas Cook

✨Show Your Passion for Digital

Make sure to express your enthusiasm for digital strategy and web software development. Share specific examples of projects or experiences that ignited your passion, as this role requires a genuine love for the digital world.

✨Demonstrate Attention to Detail

Given the emphasis on detail in the job description, prepare to discuss how you ensure accuracy in your work. Bring examples of reports or projects where your attention to detail made a significant impact.

✨Familiarise Yourself with Key Tools

Brush up on your knowledge of Excel, Slack, JIRA, and Google Sheets. Be ready to discuss how you've used these tools in past roles, as they are crucial for managing client communications and project details.

✨Prepare Questions About Company Culture

Skylab values a family atmosphere and work-life balance. Prepare thoughtful questions about their culture and how they support personal development, as this shows you’re genuinely interested in being part of their team.

Digital Account Executive – Leading Digital Agency
Thomas Cook
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  • Digital Account Executive – Leading Digital Agency

    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-31

  • T

    Thomas Cook

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