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For Companies At a Glance
- Tasks: Manage client communications and support marketing efforts to enhance client experiences.
- Company: Join a multi-award-winning, modern accountancy firm in Greater Manchester.
- Benefits: Enjoy profit-sharing, gym contributions, flexible working, and career development opportunities.
- Why this job: Make a real difference for entrepreneurs while growing your skills in a dynamic environment.
- Qualifications: Strong communication skills and experience in customer success or sales support.
- Other info: Hybrid/remote role with a supportive team culture focused on professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Sales, Marketing & Client Relations Executive
Join to apply for the Sales, Marketing & Client Relations Executive role at Thomas & Co International Limited.
WE’RE HIRING! 🚀
Are you organised, client-focused, and passionate about helping entrepreneurs succeed? Join our award-winning team at Thomas & Co International as a Client Success Associate and play a key role in transforming how clients experience accounting and advisory services.
YOUR PARTNER IN BUSINESS!
Thomas & Co International is a multi-award-winning, modern cloud-based accountancy firm based in Greater Manchester. We’re shaking up the world of finance with passion, hunger, and a drive to deliver exceptional service to entrepreneurs — while building a team of winners who want to do the same!
Our specialty is helping entrepreneurs gain deep insights into their finances so they can scale profitably, save tax efficiently, and build generational wealth.
If you’re an ambitious professional who loves working with people and wants to make a real difference in their client journey, this could be the perfect role for you!
👉 Visit our INSTAGRAM / LINKEDIN to find out more about who we are and what we do!
About The Role
To support the CEO and wider team by managing inbound leads, client communications, and marketing follow-ups ensuring every prospect, client, and partner receives professional, timely, and engaging communication. This role bridges sales, marketing, and customer care, helping to create smooth journeys from first contact through to happy, long-term clients.
Working Hours & Location
Monday to Friday Full time, 37.5 hours
Hybrid/Remote role – Oldham
Key Responsibilities
- Manage inbound leads across multiple channels, ensuring prompt responses and accurate CRM updates.
- Qualify prospects, follow up on enquiries, and support the CEO with proposals and meeting scheduling.
- Act as a friendly, reliable point of contact for clients and prospects, maintaining a professional brand tone.
- Gather and share client feedback to improve communication and service quality.
- Assist in coordinating marketing campaigns, webinars, and events, including follow-ups and attendee management.
- Support social media outreach, content sharing, and delivery of marketing materials to prospects and clients.
- Prepare simple weekly reports on leads, conversions, and client activity for the CEO.
- Identify opportunities to streamline processes and enhance the client experience.
What We’re Looking For
- Exceptional communicator with strong people skills
- Background in customer success, inside sales, or sales support (preferably B2B)
- Proven experience managing high volumes of leads, inbound inquiries, or event attendees
- Tech-savvy with CRM or pipeline management tools (e.g. HubSpot, Pipedrive, GoHighLevel, Respond.io, etc.)
- Organised, proactive, and detail-oriented — thrives in a fast-paced, growth-oriented environment
- Confident phone manner and written communication styleDriven by results, conversion metrics, and client experience
Why Join Us?
Benefits
At Thomas & Co International, you’ll be part of a forward-thinking, friendly, and supportive team. We value your expertise, encourage professional growth, and reward commitment. Our benefits include:
- Profit-share model
- Cash back medical scheme
- Gym membership contributions
- Life cover
- Holiday buy-back option (up to 5 additional days each year)
- An additional day off for your birthday
- Flexible working opportunities
- Clear career development pathways
No agencies, please. We kindly request that recruitment agencies refrain from submitting unsolicited CVs. We will not accept responsibility for any fees related to unsolicited CVs sent to our hiring managers or HR team.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Accounting
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Sales, Marketing & Client Relations Executive employer: Thomas & Co International Limited
Contact Detail:
Thomas & Co International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales, Marketing & Client Relations Executive
✨Tip Number 1
Get to know the company inside out! Before your interview, check out their social media and website to understand their values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Sales, Marketing & Client Relations Executive, and don’t forget to highlight your passion for helping clients succeed!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from your conversation to remind them of your fit for the role.
✨Tip Number 4
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our award-winning team at Thomas & Co International!
We think you need these skills to ace Sales, Marketing & Client Relations Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping entrepreneurs shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in clients' journeys.
Tailor Your CV: Make sure your CV is tailored to the Sales, Marketing & Client Relations Executive role. Highlight relevant experience and skills that match what we’re looking for, especially in customer success and communication.
Be Professional Yet Friendly: Remember, we’re all about building relationships! Use a professional tone in your application, but don’t be afraid to let your personality shine through. We love a friendly approach!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Thomas & Co International Limited
✨Know the Company Inside Out
Before your interview, take some time to research Thomas & Co International. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Communication Skills
As a Sales, Marketing & Client Relations Executive, strong communication is key. Prepare examples of how you've successfully managed client relationships or resolved issues in the past. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Demonstrate Your Organisational Skills
Since the role involves managing inbound leads and client communications, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and ensure timely follow-ups. This will highlight your proactive approach and attention to detail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities at Thomas & Co International. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
