At a Glance
- Tasks: Manage client accounts and provide tailored insurance solutions with exceptional support.
- Company: A fiercely independent, people-focused business committed to client success.
- Benefits: 35-hour work week, competitive salary, career development, and a supportive culture.
- Other info: Join a growing team where your contribution is valued and supported.
- Why this job: Make a real impact for clients while being part of an employee-owned organisation.
- Qualifications: Strong communication skills and a passion for excellent customer service.
The predicted salary is between 34650 - 42350 £ per year.
Do you want to be part of a business that is fiercely independent, genuinely people-focused, and committed to delivering the very best advice and service to its clients? We're looking for an ambitious, customer-focused Client Broker to join our growing team in Swansea or Haverfordwest. This is an exciting opportunity to build a rewarding career with a professional organisation where relationships matter, clients come first, and every colleague plays a vital role in our success.
Why Join Us?
As an Employee Ownership Trust (EOT) business, we're different. Our people are at the heart of everything we do. We believe that when colleagues are engaged, valued and empowered, our clients receive an outstanding experience. Our commitment to employee ownership reflects our long-term vision, independence and investment in our people and communities.
The Role
As a Client Broker, you'll work closely with clients, insurers and colleagues to provide tailored insurance solutions and exceptional ongoing support. You'll be responsible for:
- Managing and developing a portfolio of client accounts
- Building strong and lasting client relationships
- Providing professional advice and support
- Negotiating with insurers to secure the best outcomes
- Delivering a first-class customer experience at every interaction
- Working collaboratively with colleagues to achieve outstanding results
We're Looking For Someone Who:
- Is passionate about delivering excellent customer service
- Has strong communication and relationship-building skills
- Is organised, proactive and detail-oriented
- Enjoys working as part of a supportive team
- Has insurance or account management experience (preferred)
- Shares our values of professionalism, integrity and putting clients first
What You'll Get
- 35-hour working week
- Competitive salary and benefits package
- Career development opportunities
- Supportive and collaborative culture
- Employee-Owned business with a long-term vision
- Opportunity to make a real impact for clients and colleagues
- Be part of a growing, successful and independent organisation
Be Part of Something Different
If you're looking for a role where your contribution is valued, your development is supported, and your work genuinely makes a difference to clients, we'd love to hear from you. Join us and help shape the future of a business built on people, relationships and shared success. Apply today and become part of our employee-owned journey.
Client Broker in Swansea employer: Thomas Carroll
Join a fiercely independent and people-focused organisation in Swansea or Haverfordwest, where your role as a Client Broker will be pivotal in delivering exceptional service to clients. With a commitment to employee ownership, we prioritise the growth and well-being of our team, offering a supportive culture, career development opportunities, and a chance to make a meaningful impact in a collaborative environment. Experience a rewarding career where relationships matter and every colleague plays a vital role in our success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Broker in Swansea
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Thomas Carroll). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Thomas Carroll. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Broker in Swansea
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Thomas Carroll.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Thomas Carroll. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Thomas Carroll
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Thomas Carroll to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Thomas Carroll, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Thomas Carroll's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
