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For Companies At a Glance
- Tasks: Lead tailored claims strategies and manage claims from start to finish.
- Company: Join Thomas Carroll, a trusted name in corporate and commercial insurance.
- Benefits: Enjoy flexible home working options and a supportive team environment.
- Why this job: Make a real impact by helping clients navigate the claims process with confidence.
- Qualifications: Strong knowledge of commercial claims and excellent communication skills required.
- Other info: Opportunity for growth and professional development within a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
As the primary contact for a portfolio of corporate and commercial clients, you will lead tailored claims strategies, manage claims from notification to resolution, and work collaboratively across teams to support client retention and growth.
Key Responsibilities
- Develop and implement bespoke service strategies that align with each client\’s needs and risk profile.
- Proactively manage claims from cradle to grave, ensuring timely notification, monitoring, and resolution in accordance with Thomas Carroll procedures.
- Review and verify claim validity prior to submission to insurers.
- Support clients through the claims process by coordinating collation of the required documentation whilst proactively facilitating communication with insurers and / or their representatives.
- Attend claims investigation and review meetings, acting as a trusted advisor.
- Negotiate interim payments and ensure financial records are accurately maintained and reconciled with insurers.
- Provide regular client reporting and insightful claims analysis to highlight trends, challenges, and cost-saving opportunities.
- Conduct claims audits, deliver training sessions, and support claims preparation efforts.
- Collaborate with internal teams ensuring a wrap around with client service and support.
- Maintain accurate, up-to-date claims records and management information.
- Build and maintain professional relationships with clients, insurers, and suppliers.
- Promote cross-selling opportunities by introducing clients to other Group interests.
- Lead or participate in claims-related projects as required.
Skills & Experience Required
- Strong knowledge of cross-class commercial claims and UK claims procedures.
- In-depth understanding of civil and criminal Legal Regulations.
- Proven experience in a commercial claims environment, coordinating all stakeholders including solicitors, loss adjusters, and surveyors.
- Excellent communication and client service skills, with confidence to present to diverse audiences.
- Strong organization skills, with excellent diary and caseload management capabilities.
- High level analytical skills, with the ability to interpret claims data and identify trends.
- CII / CILA Diploma (or working toward) is preferred.
- A clear desire to progress within the business and take on increasing responsibility.
Working Conditions
Reporting to our Caerphilly office, with home working arrangements as per company policy.
Travel to client premises and other offices as required.
Fast-paced environment with personal responsibility for operational performance and delivery to strict deadlines.
Additional Expectations
- Adhere to all relevant legislation, regulations, and internal policies.
- Demonstrate ethical behavior aligned with company and professional standards.
- Maintain confidentiality of all sensitive information relating to clients, insurers, and stakeholders.
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Corporate Claims Executive employer: Thomas Carroll
Contact Detail:
Thomas Carroll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Claims Executive
✨Tip Number 1
Familiarise yourself with the specific claims procedures and regulations in the UK. Understanding the nuances of cross-class commercial claims will give you an edge during interviews, as you'll be able to demonstrate your expertise and confidence in handling complex cases.
✨Tip Number 2
Network with professionals in the insurance and claims industry. Attend relevant events or join online forums where you can connect with others in the field. This can help you gain insights into the role and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed claims or resolved disputes. Having concrete examples ready will showcase your problem-solving skills and ability to work collaboratively with various stakeholders.
✨Tip Number 4
Stay updated on industry trends and challenges by following relevant news sources and publications. Being knowledgeable about current issues in the claims sector will not only impress interviewers but also show your commitment to professional growth.
We think you need these skills to ace Corporate Claims Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing corporate claims and showcases your understanding of UK claims procedures. Use specific examples that demonstrate your ability to lead tailored claims strategies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the responsibilities outlined in the job description. Mention your experience in negotiating payments and your strong communication skills.
Highlight Relevant Skills: Emphasise your analytical skills and your ability to interpret claims data. Provide examples of how you've successfully managed claims from notification to resolution, and how you've built relationships with clients and insurers.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no errors. A polished application reflects your attention to detail, which is crucial in a claims management role.
How to prepare for a job interview at Thomas Carroll
✨Understand the Claims Process
Make sure you have a solid grasp of the entire claims process, from notification to resolution. Be prepared to discuss specific examples of how you've managed claims in the past and how you ensured timely communication with all stakeholders.
✨Showcase Your Analytical Skills
Highlight your ability to interpret claims data and identify trends. Bring along examples of reports or analyses you've conducted that led to cost-saving opportunities or improved client outcomes.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients, insurers, and various stakeholders, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated complex information to diverse audiences in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in claims management and how you navigated them, as well as the outcomes of your actions.
