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For Companies At a Glance
- Tasks: Lead tailored claims strategies and manage claims from start to finish for corporate clients.
- Company: Join Thomas Carroll Group plc, a dynamic player in the insurance industry.
- Benefits: Enjoy flexible home working options and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment where your contributions directly impact client satisfaction and business success.
- Qualifications: Strong knowledge of commercial claims and excellent communication skills are essential.
- Other info: Opportunity to work collaboratively across teams and develop valuable professional relationships.
The predicted salary is between 36000 - 60000 £ per year.
As the primary contact for a portfolio of corporate and commercial clients, you will lead tailored claims strategies, manage claims from notification to resolution, and work collaboratively across teams to support client retention and growth.
Key Responsibilities
- Develop and implement bespoke service strategies that align with each client's needs and risk profile.
- Proactively manage claims from cradle to grave, ensuring timely notification, monitoring, and resolution in accordance with Thomas Carroll procedures.
- Review and verify claim validity prior to submission to insurers.
- Support clients through the claims process by coordinating collation of the required documentation whilst proactively facilitating communication with insurers and/or their representatives.
- Attend claims investigation and review meetings, acting as a trusted advisor.
- Negotiate interim payments and ensure financial records are accurately maintained and reconciled with insurers.
- Provide regular client reporting and insightful claims analysis to highlight trends, challenges, and cost-saving opportunities.
- Conduct claims audits, deliver training sessions, and support claims preparation efforts.
- Collaborate with internal teams ensuring a wrap around with client service and support.
- Maintain accurate, up-to-date claims records and management information.
- Build and maintain professional relationships with clients, insurers, and suppliers.
- Promote cross-selling opportunities by introducing clients to other Group interests.
- Lead or participate in claims-related projects as required.
Skills & Experience Required
- Strong knowledge of cross-class commercial claims and UK claims procedures.
- In-depth understanding of civil and criminal Legal Regulations.
- Proven experience in a commercial claims environment, coordinating all stakeholders including solicitors, loss adjusters, and surveyors.
- Excellent communication and client service skills, with confidence to present to diverse audiences.
- Strong organization skills, with excellent diary and caseload management capabilities.
- High level analytical skills, with the ability to interpret claims data and identify trends.
- CII/CILA Diploma (or working toward) is preferred.
- A clear desire to progress within the business and take on increasing responsibility.
Working Conditions
- Reporting to our Caerphilly office, with home working arrangements as per company policy.
- Travel to client premises and other offices as required.
- Fast-paced environment with personal responsibility for operational performance and delivery to strict deadlines.
Additional Expectations
- Adhere to all relevant legislation, regulations, and internal policies.
- Demonstrate ethical behavior aligned with company and professional standards.
- Maintain confidentiality of all sensitive information relating to clients, insurers, and stakeholders.
Corporate Claims Executive employer: Thomas Carroll Group plc
Contact Detail:
Thomas Carroll Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Claims Executive
✨Tip Number 1
Familiarise yourself with the specific claims processes and regulations in the UK. Understanding the nuances of cross-class commercial claims will give you an edge during interviews, as you'll be able to discuss relevant scenarios and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims management. Attend industry events or join online forums to connect with others, as personal referrals can significantly boost your chances of landing an interview.
✨Tip Number 3
Prepare to showcase your analytical skills by reviewing case studies or recent claims trends. Being able to discuss how you've identified trends or resolved complex claims in the past will highlight your problem-solving abilities and make you a more attractive candidate.
✨Tip Number 4
Demonstrate your commitment to professional development by mentioning any relevant qualifications, such as the CII/CILA Diploma. If you're working towards it, be sure to mention this in conversations, as it shows your dedication to advancing in the field.
We think you need these skills to ace Corporate Claims Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Corporate Claims Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Your CV should clearly outline your relevant experience in managing claims, knowledge of UK claims procedures, and any qualifications like the CII/CILA Diploma. Use bullet points for clarity and ensure it is well-structured.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past work that demonstrate your ability to manage claims effectively and build client relationships.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims management field.
How to prepare for a job interview at Thomas Carroll Group plc
✨Understand the Claims Process
Make sure you have a solid grasp of the claims process from start to finish. Be prepared to discuss how you would manage claims effectively, including your approach to timely notifications and resolutions.
✨Showcase Your Communication Skills
As a Corporate Claims Executive, you'll need to communicate with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing complex claims scenarios or presenting to clients.
✨Demonstrate Analytical Thinking
Be ready to showcase your analytical skills by discussing how you interpret claims data. Prepare examples of how you've identified trends or cost-saving opportunities in previous roles.
✨Highlight Your Client Relationship Management
Emphasise your experience in building and maintaining professional relationships. Think of specific instances where you've successfully supported clients through the claims process and how that led to client retention.
