Are you a multilingual communicator who thrives in a fast-paced, customer-focused environment? We are seeking a dedicated Customer Sales Agent to deliver high-quality, responsive support to Independent Business Owners and customers across Europe. This role offers a dynamic opportunity to collaborate with various departments, support sales and recruitment initiatives, and resolve customer queries with professionalism and care. Key Responsibilities: * Provide outstanding support to customers and Independent Business Owners across Europe. * Partner with the Business Development team to support sales and recruitment efforts. * Liaise with internal departments to ensure seamless two-way communication. * Work closely with customer care teams to resolve issues efficiently and empathetically. * Translate training materials when needed. * Contribute to sales growth through up-selling and cross-selling techniques. Candidate Requirements: * Fluency in Swedish and English is essential; additional Western European languages are a plus. * Strong communication skills and professional phone manner. * Demonstrates empathy and professionalism in all interactions. * Previous experience in customer care or call centres is preferred. * Able to work full-time in a fast-paced environment. * Willingness to work occasional evenings and weekends. * This position is office-based in London. * Hours 9 – 5 Monday – Friday If you\’re passionate about customer service and thrive in a collaborative, multilingual setting, we’d love to hear from you
Contact Detail:
Thomas Brown Recruitment Recruiting Team