At a Glance
- Tasks: Support customers and Independent Business Owners across Europe with their queries.
- Company: Join a dynamic team focused on customer service and sales growth in a fast-paced environment.
- Benefits: Enjoy a collaborative workplace with opportunities for professional development and teamwork.
- Why this job: Be part of a multilingual team making a real impact in customer satisfaction and sales.
- Qualifications: Fluency in Dutch and English is essential; previous customer care experience preferred.
- Other info: This is an office-based role in London, with a 9-5 schedule, Monday to Friday.
The predicted salary is between 28800 - 43200 £ per year.
Are you a multilingual communicator who thrives in a fast-paced, customer-focused environment? We are seeking a dedicated Customer Sales Agent to deliver high-quality, responsive support to Independent Business Owners and customers across Europe. This role offers a dynamic opportunity to collaborate with various departments, support sales and recruitment initiatives, and resolve customer queries with professionalism and care.
Key Responsibilities:
- Provide outstanding support to customers and Independent Business Owners across Europe.
- Partner with the Business Development team to support sales and recruitment efforts.
- Liaise with internal departments to ensure seamless two-way communication.
- Work closely with customer care teams to resolve issues efficiently and empathetically.
- Translate training materials when needed.
- Contribute to sales growth through up-selling and cross-selling techniques.
Candidate Requirements:
- Fluency in Dutch and English is essential; additional Western European languages are a plus.
- Strong communication skills and professional phone manner.
- Demonstrates empathy and professionalism in all interactions.
- Previous experience in customer care or call centres is preferred.
- Able to work full-time in a fast-paced environment.
- Willingness to work occasional evenings and weekends.
- This position is office-based in London.
- Hours 9 - 5 Monday - Friday.
If you’re passionate about customer service and thrive in a collaborative, multilingual setting, we’d love to hear from you.
Dutch Sales Agent employer: Thomas Brown Recruitment
Contact Detail:
Thomas Brown Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Sales Agent
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Dutch Sales Agent role. Understanding how to provide outstanding support and contribute to sales growth will help you demonstrate your fit during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in Dutch and English. Practising common customer service scenarios can help you articulate your thoughts clearly and professionally when speaking with potential employers.
✨Tip Number 3
Research StudySmarter and our values. Being able to discuss how your personal values align with ours will show your genuine interest in the company and the role, making you a more appealing candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Dutch Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multilingual skills, particularly in Dutch and English. Emphasise any previous experience in customer care or call centres, and showcase your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service. Mention specific examples of how you've provided outstanding support in previous roles and how you can contribute to the sales growth through up-selling and cross-selling techniques.
Highlight Communication Skills: In your application, stress your strong communication skills and professional phone manner. Provide examples of how you've demonstrated empathy and professionalism in past interactions with customers.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a collaborative, multilingual setting. Mention your willingness to work occasional evenings and weekends, as this shows your commitment to the role and flexibility.
How to prepare for a job interview at Thomas Brown Recruitment
✨Showcase Your Language Skills
Since fluency in Dutch and English is essential, be prepared to demonstrate your language proficiency during the interview. You might be asked to conduct part of the conversation in Dutch, so practice speaking clearly and confidently.
✨Emphasise Customer Care Experience
Highlight any previous experience you have in customer care or call centres. Share specific examples of how you've resolved customer issues or provided exceptional service, as this will show your capability to thrive in a fast-paced environment.
✨Demonstrate Empathy and Professionalism
The role requires a strong sense of empathy and professionalism. Prepare to discuss scenarios where you've had to handle difficult customers or situations with care and understanding, showcasing your ability to maintain a positive attitude.
✨Familiarise Yourself with Sales Techniques
Since the position involves up-selling and cross-selling, brush up on effective sales techniques. Be ready to discuss how you can contribute to sales growth and support recruitment efforts, demonstrating your proactive approach to driving results.