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For Companies At a Glance
- Tasks: Lead a talented team to deliver exceptional customer experiences and drive business growth.
- Company: Join Thom Browne, a luxury fashion brand known for innovation and quality craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a stylish Thom Browne uniform.
- Why this job: Be part of a dynamic environment where your leadership can make a real impact.
- Qualifications: 5-8 years in retail leadership, preferably in luxury fashion, with strong interpersonal skills.
- Other info: Diverse and inclusive workplace with great career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE
The Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in Selfridges Menswear and Womenswear concessions.
Primary Responsibilities:
• Optimizes sales performance by always raising the bar of customer service standards, working for the continuous development of the staff product knowledge, and selling skills.
• Constantly monitors the staff sales performance through the KPIs model, establishing and implementing specific action plans in cooperation with the Retail Director.
• Develop and expand customer base by capitalizing on high-profile clientele and sales.
• Maintains an active social relationship with clients and community by understanding the needs and changes of the market.
• Leverage CRM tools to further attract, retain and engage clientele.
• Develop business strategies, set achievable goals and targets, and implements incentives to help boost sales.
• Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses.
• Ensure store presentation and visual merchandising standards are maintained according to company directives.
• Guide the Operation Team in the optimization of the store operation.
• Is aware of the products’ sales trends and of the customer demands and can apply this knowledge towards. inventory management, to streamline stock management.
• Makes sure that security procedures are correctly applied.
• Ensure the proper management of all the administrative and accounting responsibilities.
THE IDEAL CANDIDATE
• 5-8 years of experience as a Retail leader.
• Luxury Fashion/Retail industry experience needed. Previous experience as Retail Leader in Selfridges is highly recommended.
• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic.
• Well connected with strong interpersonal and relationship building skills.
• Elevated customer service skills; a true fashion expert with a passion for sales.
• Strong in talent development and leadership.
• Exceptional verbal and written communication skills.
WHAT WE OFFER YOU
• Highly competitive pay
• Comprehensive benefits package
• Thom Browne Uniform
• Diverse and inclusive working environment
• Career progression and development programs
Store Manager, Selfridges employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Selfridges
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who have experience at Selfridges. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for fashion and customer service shine through. Share stories that highlight your leadership skills and how you've driven results in previous roles.
✨Tip Number 3
Do your homework! Research Thom Browne’s latest collections and understand their brand ethos. This will not only impress your interviewers but also help you articulate how you can contribute to their vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Thom Browne team.
We think you need these skills to ace Store Manager, Selfridges
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for luxury fashion shine through! Share specific examples of how you've engaged with the industry and what makes you excited about working with Thom Browne.
Highlight Your Leadership Skills: As a Store Manager, you'll need to inspire your team. Make sure to include experiences where you've successfully led a team, developed talent, or improved sales performance. We want to see your entrepreneurial spirit!
Tailor Your Application: Just like a well-fitted suit, your application should be customised! Align your skills and experiences with the job description, especially focusing on customer service excellence and operational management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Selfridges!
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Brand Inside Out
Before the interview, dive deep into Thom Browne's history, values, and product lines. Understanding the brand's unique approach to modernising the suit will help you articulate how your experience aligns with their vision.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Be ready to discuss specific strategies you've implemented to boost sales and enhance customer service.
✨Demonstrate Your Customer-Centric Approach
Think of instances where you've gone above and beyond for customers. Share stories that illustrate your ability to build relationships and understand client needs, especially in a luxury retail context.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you've used KPIs to drive team performance and achieve business goals in previous roles.