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For Companies At a Glance
- Tasks: Lead a talented team to deliver exceptional customer experiences and drive business growth.
- Company: Join Thom Browne, a luxury fashion brand known for innovation and quality craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a stylish Thom Browne uniform.
- Why this job: Be part of a dynamic environment where your leadership can make a real impact.
- Qualifications: 5-8 years in retail leadership, preferably in luxury fashion, with strong interpersonal skills.
- Other info: Opportunities for career progression in a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today\’s uniform: the suit. By questioning traditional proportions, Browne\’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE
The Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in Selfridges Menswear and Womenswear concessions.
Primary Responsibilities:
• Optimizes sales performance by always raising the bar of customer service standards, working for the continuous development of the staff product knowledge, and selling skills.
• Constantly monitors the staff sales performance through the KPIs model, establishing and implementing specific action plans in cooperation with the Retail Director.
• Develop and expand customer base by capitalizing on high-profile clientele and sales.
• Maintains an active social relationship with clients and community by understanding the needs and changes of the market.
• Leverage CRM tools to further attract, retain and engage clientele.
• Develop business strategies, set achievable goals and targets, and implements incentives to help boost sales.
• Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses.
• Ensure store presentation and visual merchandising standards are maintained according to company directives.
• Guide the Operation Team in the optimization of the store operation.
• Is aware of the products\’ sales trends and of the customer demands and can apply this knowledge towards. inventory management, to streamline stock management.
• Makes sure that security procedures are correctly applied.
• Ensure the proper management of all the administrative and accounting responsibilities.
THE IDEAL CANDIDATE
• 5-8 years of experience as a Retail leader.
• Luxury Fashion/Retail industry experience needed. Previous experience as Retail Leader in Selfridges is highly recommended.
• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic.
• Well connected with strong interpersonal and relationship building skills.
• Elevated customer service skills; a true fashion expert with a passion for sales.
• Strong in talent development and leadership.
• Exceptional verbal and written communication skills.
WHAT WE OFFER YOU
• Highly competitive pay
• Comprehensive benefits package
• Thom Browne Uniform
• Diverse and inclusive working environment
• Career progression and development programs
Store Manager, Selfridges employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Selfridges
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fashion retail scene. Attend events, join online forums, or even pop into Selfridges to chat with current employees. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for fashion and retail shine through. Share your ideas on customer experience and how you’d lead a team. We want to see the real you!
✨Tip Number 3
Research is key! Know Thom Browne’s brand values and recent collections inside out. This will not only impress during interviews but also help you tailor your approach to fit their culture. We love candidates who are genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Store Manager, Selfridges
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your passion and how it aligns with Thom Browne's vision of modernising the suit.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Use examples that demonstrate how you've inspired and developed your team in previous roles.
Be Data-Driven: Mention any experience you have with KPIs and sales performance. We want to see how you've used data to drive results and improve customer service standards in your past positions.
Tailor Your Application: Just like a well-fitted suit, your application should be tailored to us! Make sure to align your skills and experiences with the specific responsibilities and values mentioned in the job description.
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Brand Inside Out
Before the interview, dive deep into Thom Browne's history, values, and product lines. Understanding the brand's unique approach to modernising the suit will help you articulate how your experience aligns with their vision.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've inspired teams in the past. Discuss specific instances where you've optimised sales performance or developed staff skills, as this is crucial for the Store Manager role.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you've built relationships with high-profile clients and enhanced customer experiences. Share strategies you've used to engage clientele and leverage CRM tools effectively.
✨Prepare for Operational Excellence Questions
Expect questions about managing store operations and budgetary responsibilities. Think of examples where you've ensured operational excellence and maintained visual merchandising standards, as these are key aspects of the role.
