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For Companies At a Glance
- Tasks: Manage stock efficiently to support sales and maintain luxury standards.
- Company: Join the iconic Thom Browne team, known for modernising fashion.
- Benefits: Full-time role with opportunities for growth in a luxury retail environment.
- Why this job: Be a brand ambassador and elevate the luxury shopping experience.
- Qualifications: 2-5 years in fashion stock control; passion for retail is a must.
- Other info: Dynamic role with a focus on teamwork and proactive problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate.
Job Mission
Act as a brand ambassador for Thom Browne. The main objective is to maintain and operate an efficient stock room enabling the sales team to maximize profitable sales. The stock room must be organised, managed and controlled to ensure the luxury quality of Thom Browne products is maintained and stock loss is minimized.
The Role
- Brand Ambassador
- Elevate the brand image and have a strong understanding of the brand DNA.
- Client management.
- Support Sales Advisors when needed.
- Advise clients to find products easily.
- Ensure first‑class client service is delivered and support the sales team by preparing products and advising them on stock availability or replenishment when core products are scarce.
- Drive product knowledge to remain fully up to date on the whole product range, including product care, stock availability and after‑services offered.
- Stock Management
- Maintain stock room standards that reflect the brand image at all times.
- Ensure that the appropriate quantity of products is in stock; all products are boxed, labelled and stored correctly in the stock room and items on display are properly maintained to reduce damage.
- Process all internal stock transfers, reorder at the time of movement.
- Conduct weekly rotational inventories and stock takes to minimise stock loss.
- Comment and explain discrepancies, resolve issues by searching for missing products and double‑checking all stock.
- Report KPIs to the store manager.
- Replenish products to ensure sufficient availability on the shop floor at all times.
- Ensure the stock room is easily accessible and follows all local H&S guidelines.
- Inform store management about out‑of‑stock items.
- Check stationary, supplies, packaging stock levels and place orders so supplies do not run out.
- Follow‑up and control orders.
- Process delivery invoices in a timely manner.
- Check all deliveries and confirm that the stock delivered corresponds to the invoices and that no stock is damaged.
- Communicate with the supply chain team in a timely manner regarding delivery couriers, customs issues, etc.
- Process all orders daily in a timely manner to reflect standards and maintain performance.
- Open tickets to raise issues.
The Ideal Candidate
- Minimum 2–5 years experience in sales and stock control in a fashion environment, preferably luxury.
- Fluency in English – other languages considered a plus.
- Understanding of Retail KPIs.
- Passionate representative of the Thom Browne world.
- Highly organized, self‑motivated with strong interpersonal skills.
- Good team player and ability to work independently.
- Confident, professional, comfortable working autonomously; strong written and verbal communication.
- Entrepreneurial.
- Passion for retail and stock management.
- Excellent at working and delivering against deadlines and able to work under pressure.
- Ability to prioritise and multitask.
- Ability to establish a proactive approach to tackling issues and identify and implement solutions.
- Proactive and positive in approach.
- A commitment to achieving and exceeding targets.
- Effective communication with all internal and external teams.
- Computer literacy, especially Excel.
Seniority Level Associate
Employment Type Full time
Job Function Sales, Distribution, and Supply Chain
Industries Retail Apparel and Fashion; Retail Luxury Goods and Jewelry
Stock Controller, Harrods employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Controller, Harrods
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Thom Browne's history, values, and product range. This way, you can show off your passion and understanding of the brand, making you a standout candidate.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Thom Browne. Personal connections can give you an edge in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled stock management challenges in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Thom Browne team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Stock Controller, Harrods
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for the fashion industry shine through! We want to see how passionate you are about luxury brands like Thom Browne and how that passion can translate into your role as a Stock Controller.
Be Organised and Precise: Since the role involves stock management, make sure your application reflects your organisational skills. Use clear headings, bullet points, and concise language to show us that you can keep things tidy and efficient, just like the stock room you'll be managing!
Highlight Relevant Experience: Don’t forget to mention any previous experience in sales and stock control, especially in a luxury environment. We’re looking for candidates who understand retail KPIs and can demonstrate their ability to manage stock effectively, so make that front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Thom Browne, Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Thom Browne's history, values, and product range. Understanding the brand's DNA will not only impress the interviewers but also help you articulate how you can be a strong ambassador for their image.
✨Showcase Your Stock Management Skills
Be ready to discuss your previous experience in stock control, especially in a luxury environment. Prepare specific examples of how you've maintained stock room standards, managed inventories, and minimised stock loss. This will demonstrate your capability to handle the role effectively.
✨Demonstrate Your Client Management Abilities
Think of scenarios where you've provided exceptional client service or supported sales teams. Highlight your interpersonal skills and how you’ve helped clients find products easily. This shows that you understand the importance of client satisfaction in a luxury retail setting.
✨Prepare for Problem-Solving Questions
Expect questions about how you would tackle common stock management issues, like discrepancies or out-of-stock items. Have a proactive approach in mind, showcasing your ability to identify problems and implement effective solutions quickly.
