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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service while showcasing luxury products.
- Company: Join Thom Browne, a brand redefining modern luxury with a focus on craftsmanship.
- Benefits: Competitive pay, comprehensive benefits, and career development opportunities.
- Why this job: Be part of a creative team that values innovation and excellence in luxury retail.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for the brand.
- Other info: Enjoy a diverse work environment with opportunities for growth and progression.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency is a plus
- Ability to source prospective clients from existing sphere of influence
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay
- Comprehensive benefits package
- Company uniform
- Diverse and inclusive working environment
- Career progression and development programs
Sales Associate - Selfridges (temporary 6 months) employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Selfridges (temporary 6 months)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Thom Browne's history, values, and product lines. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Thom Browne. You never know who might put in a good word for you!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience in luxury retail and your passion for customer service. This will come in handy during interviews or networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Thom Browne team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate - Selfridges (temporary 6 months)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Thom Browne brand shine through. We want to see how much you love luxury retail and how you can bring that passion to our team!
Tailor Your CV: Just like a well-fitted suit, your CV should be tailored to fit the role. Highlight your experience in luxury retail and customer service, and make sure to mention any specific achievements that align with our values of craftsmanship and excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be sure to include examples of how you've built strong client relationships and exceeded sales targets in the past. We love a good story!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It shows you're serious about joining our team and helps us keep everything organised. Plus, we can't wait to read what you've got to say!
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Brand Inside Out
Before the interview, dive deep into Thom Browne's history, values, and product lines. Familiarise yourself with their unique approach to tailoring and craftsmanship. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you exceeded sales targets or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Demonstrate Your Client Relationship Management
Think of ways you've built strong client relationships in previous roles. Be ready to discuss how you maintain communication and follow up with clients, as this is crucial for a Sales Associate role. Highlight any innovative strategies you've used to engage clients.
✨Dress the Part
As you're applying for a luxury retail position, make sure to dress smartly and in line with Thom Browne's aesthetic. This shows that you understand the brand's image and are ready to represent it well. First impressions matter, so put your best foot forward!