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For Companies At a Glance
- Tasks: Achieve sales goals while providing top-notch customer service and building client relationships.
- Company: Thom Browne, a luxury brand known for modernising the classic suit.
- Benefits: Competitive pay, comprehensive benefits, and career development opportunities.
- Why this job: Join a creative team and represent a prestigious brand in a dynamic retail environment.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for fashion.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency is a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU:
- Highly competitive pay.
- Comprehensive benefits package.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate - Selfridges (full-time temporary 6 months) employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Selfridges (full-time temporary 6 months)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Thom Browne's history, values, and product lines. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Thom Browne. Personal connections can make a huge difference!
✨Tip Number 3
Practice your sales pitch! Since this role is all about building client relationships, prepare to showcase your selling techniques. Role-play with a friend or family member to get comfortable with your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Thom Browne team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate - Selfridges (full-time temporary 6 months)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Thom Browne brand shine through. We want to see how much you love luxury retail and how you can bring that passion to our team!
Tailor Your CV: Just like a well-fitted suit, your CV should be tailored to the role. Highlight your experience in luxury retail and customer service, and make sure to mention any relevant skills that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be sure to include specific examples of how you've exceeded sales targets or built strong client relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Product Inside Out
Before the interview, dive deep into Thom Browne's brand history and product offerings. Familiarise yourself with their unique designs and craftsmanship. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you built strong client relationships and handled feedback. This is crucial for a Sales Associate role, so make sure to convey your passion for helping customers.
✨Demonstrate Your Organisational Skills
Think of specific instances where you successfully managed stock levels or maintained shop presentation. Being highly organised is key in retail, so share how you keep things in order and ensure everything runs smoothly on the shop floor.
✨Be Ready to Discuss Sales Strategies
Prepare to talk about your approach to achieving sales targets. Think about how you've identified selling opportunities in the past and how you can apply those strategies at Thom Browne. Showing that you have a proactive mindset will set you apart.