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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service while building strong client relationships.
- Company: Join Thom Browne, a luxury brand known for innovative craftsmanship and modern design.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a stylish company uniform.
- Why this job: Be part of a creative team that values collaboration and personal growth.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for fashion.
- Other info: Diverse environment with opportunities for career progression and development.
The predicted salary is between 28800 - 43200 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus
- Ability to source prospective clients from existing sphere of influence
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay
- Comprehensive benefits package
- Company uniform
- Diverse and inclusive working environment
- Career progression and development programs
Sales Associate - Selfridges employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Selfridges
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail world and let them know you're on the hunt for a Sales Associate role. You never know who might have the inside scoop on openings at Thom Browne or similar brands.
✨Tip Number 2
Show off your product knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of luxury products and customer service. This will set you apart as someone who truly gets the brand's ethos.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to client relationship management. Think about how you can demonstrate your ability to build strong client networks and exceed sales targets.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Thom Browne team and embracing their values.
We think you need these skills to ace Sales Associate - Selfridges
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through. We want to see how passionate you are about the Thom Browne brand and how you can represent our values in your own unique way.
Tailor Your CV: Just like a well-fitted suit, your CV should be tailored to fit the role. Highlight your experience in luxury retail and customer service, and make sure to showcase any relevant skills that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain why you’re the perfect fit for the Sales Associate role at Selfridges. Be genuine, and don’t forget to mention how you can contribute to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Brand Inside Out
Before the interview, dive deep into Thom Browne's history, values, and product lines. Familiarise yourself with their unique approach to modernising the suit and be ready to discuss how you can embody their brand ethos in your role as a Sales Associate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you've built strong client relationships and how you can bring that same energy to Thom Browne, ensuring every customer feels valued and understood.
✨Demonstrate Your Sales Acumen
Be ready to discuss specific sales targets you've achieved in previous roles. Think about how you can exceed sales plans at Thom Browne and share strategies you've used to identify selling opportunities and manage inventory effectively.
✨Exude Confidence and Professionalism
During the interview, maintain a confident and professional demeanour. Practice your communication skills, both verbal and written, so you can articulate your thoughts clearly. Remember, you're not just selling products; you're representing the Thom Browne brand!
