At a Glance
- Tasks: Achieve sales goals while providing top-notch customer service and building client relationships.
- Company: Join Thom Browne, a brand known for modernising luxury fashion with exceptional craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a stylish company uniform.
- Other info: Diverse and inclusive environment with great career progression opportunities.
- Why this job: Be part of a creative team that values innovation and excellence in luxury retail.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for the brand.
The predicted salary is between 28800 - 43200 £ per year.
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner, Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Ability to source prospective clients from existing sphere of influence
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.
WHAT WE OFFER YOU:
- Diverse and inclusive working environment
- Career progression and development programs
We are committed to fostering an inclusive and diverse workplace and are proud to be an equal
opportunity employer. We welcome applications from all individuals regardless of gender, age,
nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.
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Sales Associate - Selfridges employer: Thom Browne, Inc.
Thom Browne is an exceptional employer that fosters a diverse and inclusive working environment, where creativity and innovation are at the forefront. As a Sales Associate at Selfridges, you will benefit from a highly competitive pay structure, a comprehensive benefits package, and ample opportunities for career progression and development. Join us to be part of a team that values respect, collaboration, and exceptional craftsmanship, all while working in one of the most prestigious retail locations in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Selfridges
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the hunt for a Sales Associate role. You never know who might have the inside scoop on openings at Thom Browne or similar brands.
✨Tip Number 2
Show off your product knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of luxury retail and the Thom Browne brand. This will set you apart as a passionate candidate who truly gets the essence of the brand.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that showcases your experience and enthusiasm for the role. This will help you make a memorable impression during interviews or networking events.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining the Thom Browne family. It shows initiative and commitment, so don’t hesitate to hit that apply button!
We think you need these skills to ace Sales Associate - Selfridges
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Thom Browne brand shine through. We want to see how passionate you are about luxury retail and customer service, so don’t hold back!
Tailor Your CV:Just like a well-fitted suit, your CV should be tailored to fit the role. Highlight your experience in luxury retail and any relevant skills that align with our values of craftsmanship and collaboration.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Sales Associate role. Share specific examples of how you've exceeded sales targets or built strong client relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Brand Inside Out
Before the interview, dive deep into Thom Browne's history, values, and product lines. Familiarise yourself with their unique approach to tailoring and craftsmanship. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you built strong client relationships and handled feedback. This is crucial for a Sales Associate role, so make sure to convey your ability to connect with customers effectively.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales achievements and strategies. Think of specific instances where you exceeded sales targets or identified new selling opportunities. This will showcase your ability to contribute to the company's goals and align with their expectations.
✨Dress the Part
As you're applying for a luxury retail position, your appearance matters. Dress in a way that reflects the Thom Browne aesthetic—smart, stylish, and polished. This not only shows respect for the brand but also gives a glimpse of how you would represent them on the shop floor.
