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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Join Thom Browne, a brand redefining luxury with innovative designs and exceptional craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, a stylish uniform, and career growth opportunities.
- Why this job: Be part of a creative team in a diverse environment that values collaboration and innovation.
- Qualifications: 3+ years in luxury retail, strong communication skills, and a passion for the brand are essential.
- Other info: Fluency in additional languages is a plus; thrive in an entrepreneurial atmosphere.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus
- Ability to source prospective clients from existing sphere of influence
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay
- Comprehensive benefits package
- Company uniform
- Diverse and inclusive working environment
- Career progression and development programs
Sales Associate - Harrods employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Harrods
✨Tip Number 1
Familiarize yourself with Thom Browne's unique design philosophy and brand history. Understanding the essence of the brand will help you connect with customers and convey the right message during your interactions.
✨Tip Number 2
Develop your client relationship management skills by practicing active listening and effective communication. Building strong relationships with clients is key to achieving sales targets and providing exceptional service.
✨Tip Number 3
Stay updated on luxury retail trends and customer preferences. This knowledge will enable you to identify selling opportunities and provide tailored recommendations to clients, enhancing their shopping experience.
✨Tip Number 4
Showcase your organizational skills by preparing for the role with a plan to manage stock levels effectively. Being proactive in maintaining inventory will demonstrate your commitment to the brand's standards and customer satisfaction.
We think you need these skills to ace Sales Associate - Harrods
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Thom Browne's unique approach to fashion and their core values. This understanding will help you tailor your application and demonstrate your alignment with their brand ethos.
Highlight Relevant Experience: Emphasize your experience in luxury retail or customer service. Provide specific examples of how you've achieved sales targets and built strong client relationships in previous roles.
Showcase Your Skills: Clearly outline your skills in client relationship management, product knowledge, and effective communication. Use concrete examples to illustrate your proficiency in these areas.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for the Thom Browne brand. Mention why you are excited about the opportunity and how you can contribute to their team.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail or customer service. Share specific examples of how you've exceeded sales targets and built strong client relationships, as this aligns perfectly with what the company is looking for.
✨Demonstrate Product Knowledge
Prepare to discuss Thom Browne's brand history, key trends, and product offerings. Being able to speak confidently about the brand will show your passion and commitment, which is essential for this role.
✨Exhibit Strong Communication Skills
Practice articulating your thoughts clearly and professionally. Since effective communication is crucial for building client relationships, be ready to demonstrate your verbal and written communication skills during the interview.
✨Prepare Questions About the Brand
Show your interest in the company by preparing thoughtful questions about Thom Browne's future projects, brand values, and how they maintain their exceptional craftsmanship. This will demonstrate your enthusiasm and proactive approach.
