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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Thom Browne redefines modern suits with quality craftsmanship and innovative designs.
- Benefits: Enjoy competitive pay, a comprehensive benefits package, and a stylish company uniform.
- Why this job: Join a creative team that values collaboration and offers opportunities for career growth.
- Qualifications: 3 years in luxury retail or customer service; strong communication and organisational skills required.
- Other info: Fluency in additional languages is a plus; entrepreneurial spirit encouraged.
The predicted salary is between 28800 - 48000 £ per year.
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU:
- Highly competitive pay.
- Comprehensive benefits package.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate - Flagship Womens employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Flagship Womens
✨Tip Number 1
Familiarise yourself with Thom Browne's brand ethos and product lines. Understanding the unique aspects of their designs and craftsmanship will help you connect with potential clients and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network within the luxury retail space. Attend industry events or engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've exceeded sales targets or built strong client relationships, as this will showcase your suitability for the role.
✨Tip Number 4
Stay updated on current fashion trends and luxury retail news. Being knowledgeable about the market will not only impress during interviews but also help you identify selling opportunities once you're in the role.
We think you need these skills to ace Sales Associate - Flagship Womens
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Thom Browne's unique approach to fashion and their core values. This will help you tailor your application to reflect an understanding of their brand ethos and how you can contribute.
Highlight Relevant Experience: Emphasise your experience in luxury retail or customer service. Provide specific examples of how you've achieved sales targets, built client relationships, and maintained product knowledge in previous roles.
Showcase Your Skills: Clearly outline your skills in client relationship management, effective communication, and organisation. Use bullet points to make these stand out and ensure they align with the job requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for the Thom Browne brand. Mention why you want to work there and how your values align with theirs, while also addressing your relevant experience and skills.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail or customer service. Be prepared to discuss specific examples of how you've exceeded sales targets and provided exceptional customer service.
✨Demonstrate Product Knowledge
Familiarise yourself with Thom Browne's brand history, product offerings, and key trends. During the interview, confidently share your insights on their collections and how you can contribute to maintaining brand expertise.
✨Emphasise Relationship Building Skills
Discuss your approach to building strong client relationships. Share examples of how you've successfully managed client networks and maintained communication to enhance customer loyalty.
✨Exude Passion for the Brand
Express your enthusiasm for the Thom Browne brand and its values. Show that you understand their commitment to craftsmanship and innovation, and explain why you want to be a part of their team.
