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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Join Thom Browne, a brand known for redefining the modern suit with quality craftsmanship.
- Benefits: Enjoy competitive pay, comprehensive benefits, a company uniform, and career development opportunities.
- Why this job: Be part of a creative, innovative team that values respect, collaboration, and excellence.
- Qualifications: 3 years in luxury retail or customer service; strong communication and relationship management skills required.
- Other info: Fluency in additional languages is a plus; must be self-motivated and organized.
The predicted salary is between 28800 - 48000 £ per year.
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU:
- Highly competitive pay.
- Comprehensive benefits package.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate - Flagship Womens employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Flagship Womens
✨Tip Number 1
Familiarise yourself with Thom Browne's brand ethos and product offerings. Understanding their unique approach to tailoring and craftsmanship will help you connect with the brand during interviews and demonstrate your genuine interest.
✨Tip Number 2
Network within the luxury retail space. Attend events or engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've exceeded sales targets and built strong client relationships in your past roles.
✨Tip Number 4
Showcase your passion for luxury fashion during your interactions. Whether it's through your personal style or knowledge of current trends, let your enthusiasm for the industry shine through.
We think you need these skills to ace Sales Associate - Flagship Womens
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Thom Browne's ethos and product offerings. Highlight your understanding of their unique approach to modernising the suit and how it aligns with your personal style or experience.
Tailor Your CV: Ensure your CV reflects relevant experience in luxury retail or customer service. Emphasise your achievements in sales, client relationship management, and any specific skills that relate to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to exceed sales targets. Mention specific examples of how you've built strong client relationships and provided exceptional customer service in previous roles.
Showcase Your Communication Skills: In your application, demonstrate your strong written communication skills. Use clear and professional language, and ensure there are no grammatical errors. This is crucial as the role requires effective communication with clients and team members.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail or customer service. Be prepared to discuss specific examples of how you've exceeded sales targets and built strong client relationships.
✨Demonstrate Product Knowledge
Familiarise yourself with Thom Browne's brand history, product offerings, and key trends. During the interview, confidently share your insights on their collections and how you can contribute to maintaining exceptional product knowledge.
✨Emphasise Communication Skills
Since effective communication is crucial for this role, be ready to demonstrate your verbal and written communication skills. Share examples of how you've successfully communicated with clients and colleagues in past roles.
✨Exude Passion for the Brand
Thom Browne values passionate representatives. Convey your enthusiasm for the brand and its ethos during the interview. Discuss what draws you to their unique approach to fashion and how you embody their core values.
