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- Tasks: Achieve sales goals while providing top-notch customer service and building client relationships.
- Company: Thom Browne, a leader in modern luxury fashion with a focus on craftsmanship.
- Benefits: Competitive pay, comprehensive benefits, company uniform, and career development opportunities.
- Why this job: Join a creative team and represent a prestigious brand in the luxury retail space.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for fashion.
- Other info: Diverse and inclusive environment with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency a plus
- Ability to source prospective clients from existing sphere of influence
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal. Entrepreneurial.
WHAT WE OFFER YOU
- Highly competitive pay
- Company uniform
- Diverse and inclusive working environment
- Career progression and development programs
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Sales Associate - Flagship Womens employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Flagship Womens
✨Tip Number 1
Get to know the brand inside out! Dive deep into Thom Browne's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with potential clients.
✨Tip Number 2
Network like a pro! Use your existing connections to find opportunities in luxury retail. Don’t hesitate to reach out to former colleagues or friends who might have leads or insights into the industry.
✨Tip Number 3
Showcase your sales skills! Prepare examples of how you've exceeded sales targets in the past. Be ready to discuss your approach to building client relationships and how you maintain exceptional customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Thom Browne team directly.
We think you need these skills to ace Sales Associate - Flagship Womens
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Thom Browne brand shine through. We want to see how passionate you are about luxury retail and how you can represent our unique style and values.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their skills in client relationship management and product knowledge, so be specific about your achievements!
Be Personable: Since this role is all about building strong client relationships, use your application to showcase your interpersonal skills. Share examples of how you've successfully connected with customers in the past and how you can bring that to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Brand Inside Out
Before the interview, dive deep into Thom Browne's history, values, and product lines. Familiarise yourself with their unique approach to modernising the suit and how they challenge traditional norms. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your ability to build strong client relationships and provide exceptional service. Think of specific situations where you exceeded customer expectations or turned a challenging interaction into a positive experience. This will demonstrate your fit for the role.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales achievements and strategies. Share how you've met or exceeded sales targets in previous roles, and be prepared to talk about your approach to identifying selling opportunities. This will showcase your understanding of the sales process and your ability to contribute to the company's goals.
✨Ask Thoughtful Questions
Prepare insightful questions about the company culture, team dynamics, and expectations for the Sales Associate role. This shows your interest in the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.