At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Join Thom Browne, a luxury brand known for its innovative menswear and tailoring.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a stylish company uniform.
- Why this job: Be part of a diverse team, grow your career, and represent a prestigious brand.
- Qualifications: 1-3 years in luxury retail, especially in menswear; strong communication skills required.
- Other info: Fluency in English is essential; additional languages are a plus.
The predicted salary is between 28800 - 42000 £ per year.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regards to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback
THE IDEAL CANDIDATE:
- Minimum 1-3 years experience in luxury retail environment, preferably experience with Menswear and Tailoring.
- Full/professional working proficiency in English. Any other languages will be considered a plus.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
WHAT WE OFFER YOU:
- Highly competitive pay
- Comprehensive benefits package and Company Uniform
- Diverse and inclusive working environment
- Career progression and development programs
Sales Associate - Flagship Mens employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Flagship Mens
✨Tip Number 1
Familiarize yourself with the Thom Browne brand and its history. Understanding the brand's ethos and product offerings will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you articulate your approach to building client relationships and providing exceptional service.
✨Tip Number 3
Stay updated on current fashion trends, especially in menswear and tailoring. Being knowledgeable about what's trending will allow you to identify selling opportunities and engage customers effectively.
✨Tip Number 4
Prepare to discuss your previous experience in luxury retail, focusing on specific examples where you exceeded sales targets or enhanced customer satisfaction. This will showcase your qualifications and fit for the role.
We think you need these skills to ace Sales Associate - Flagship Mens
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in luxury retail, especially with menswear and tailoring. Use specific examples that demonstrate your ability to achieve sales targets and provide exceptional customer service.
Showcase Your Product Knowledge: Demonstrate your understanding of the brand and its products. Mention any relevant knowledge about Thom Browne's history, key trends, and seasonal offerings to show your passion and expertise.
Emphasize Communication Skills: Since effective communication is crucial for this role, highlight your verbal and written communication skills. Provide examples of how you've built strong client relationships and managed feedback in previous positions.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Sales Associate position. Use keywords from the job description to align your application with what the company is looking for.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Sales Achievements
Be prepared to discuss specific examples of how you've achieved or exceeded sales targets in your previous roles. Highlight any strategies you used to build client relationships and drive sales.
✨Demonstrate Product Knowledge
Research the brand and its products thoroughly before the interview. Be ready to talk about key trends, seasonal offerings, and what makes the brand unique. This will show your passion and commitment to the role.
✨Emphasize Customer Service Skills
Prepare to share examples of how you've provided exceptional customer service in the past. Discuss how you build strong client relationships and handle feedback effectively.
✨Exhibit Organizational Skills
Since the role requires maintaining stock levels and shop presentation, be ready to discuss your organizational strategies. Share how you manage back stock and ensure the sales floor is always well-presented.