Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a talented team to deliver exceptional customer experiences and drive sales.
- Company: Join the iconic Harrods team, known for luxury and innovation.
- Benefits: Competitive pay, comprehensive benefits, employee discounts, and career development.
- Why this job: Be a fashion ambassador and make a real impact in a luxury retail environment.
- Qualifications: 5+ years in retail leadership, preferably in luxury fashion.
- Other info: Dynamic, inclusive workplace with opportunities for growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE
The Assistant Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in partnership with the Store Manager.
- Responsible for driving sales in order to reach goals and assist with sales in the boutique at busy times.
- Responsible for all administrative work.
- Oversee the stock: ensuring a smooth inventory, handling of buyback, RTV, pricing the stock etc.
- Ensuring all creations are shipped in a correct and fully ensured way.
- Train and lead the team to provide excellent customer service and high performance in terms of selling ceremony.
- Be an ambassador of the brand: assist the store manager with all clienteling activities and with the management of high-profile client relations (identify customer’s needs and build long-lasting relationships with all customers).
- Preparing and writing reports (daily, weekly, monthly) within the given deadline also in a comprehensive manner, e.g Daily report, weekly report, Monthly report, Time Attendance, etc.
- Maintain the look of the store ensuring it is inviting and welcoming (including all maintenance matters); ensure the full sharing and execution of the corporate strategies and procedures.
- Analyze and interpret performance information to support improvement of the team.
- Analyze and interpret KPI’s in order to implement actions through them and drive the business.
- Manage staff performance, shifts, duties, holidays and absences.
- Work with external partners (e.g hotels/concierges) to create business opportunities.
- Review and implement systems, processes and procedures to ensure the smooth, safe and efficient running of the store.
SKILLS
- 5+ years of experience as a Retail leader.
- Luxury Fashion/Retail industry experience.
- Experience in a concession in Harrods is a plus.
- An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic.
- Well connected with strong interpersonal and relationship building skills.
- Elevated customer service skills; a true fashion expert with a passion for sales.
- Strong in talent development and leadership.
- Exceptional verbal and written communication skills.
WHAT WE OFFER YOU
- Highly competitive pay.
- Comprehensive benefits package and company uniform.
- Employee Discounts.
- Diverse and inclusive working environment.
- Career progression and development programs.
Assistant Store Manager Harrods in City of London employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Harrods in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who have experience at Harrods. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fashion and customer service shine through. Share stories that highlight your leadership skills and how you've driven results in previous roles.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and can set you apart!
✨Tip Number 4
Prepare for success! Research Thom Browne’s brand values and recent collections. Being knowledgeable about the brand will not only impress during interviews but also help you align your answers with their core values.
We think you need these skills to ace Assistant Store Manager Harrods in City of London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury fashion shine through. Share specific experiences that highlight your understanding of the industry and how you embody the brand's values. We want to see your personality and passion come alive on the page!
Tailor Your CV and Cover Letter: Just like a well-fitted suit, your application should be tailored to the role. Make sure to highlight relevant experience and skills that align with the Assistant Store Manager position. Use keywords from the job description to show us you’re the perfect fit!
Be Clear and Concise: We appreciate clarity! Keep your writing straightforward and to the point. Avoid fluff and focus on what makes you an exceptional candidate. Remember, we’re looking for someone who can communicate effectively, so let your written communication skills shine.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at Thom Browne!
How to prepare for a job interview at Thom Browne, Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Thom Browne's history, values, and unique approach to fashion. Understand their core principles of craftsmanship and innovation, as this will help you connect your experience with their brand ethos during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer service. Be ready to discuss how you can apply these skills at Thom Browne.
✨Demonstrate Your Customer-Centric Approach
Thom Browne values exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to build long-lasting relationships and how you can enhance the customer experience in the store.
✨Prepare for Performance Analysis Questions
Since the role involves analysing KPIs and performance metrics, brush up on your analytical skills. Be prepared to discuss how you've used data to drive business decisions in the past and how you would approach this at Thom Browne.