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- Tasks: Achieve sales goals while providing top-notch customer service and building strong client relationships.
- Company: Thom Browne, a leader in modern luxury fashion with a focus on craftsmanship.
- Benefits: Highly competitive pay, company uniform, and career development opportunities.
- Why this job: Join a creative team and represent a brand that challenges the norm in fashion.
- Qualifications: 3 years in luxury retail, strong communication skills, and a passion for fashion.
- Other info: Diverse and inclusive environment with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Thom Browne is widely recognized for challenging and modernizing today's uniform: the suit. By questioning traditional proportions, Browne's designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year's experience in luxury retail or luxury customer service environment.
- Additional language fluency is a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU:
- Highly competitive pay.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate, Bicester Village in Banbury employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Bicester Village in Banbury
✨Tip Number 1
Get to know the brand inside out! Dive deep into Thom Browne's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with potential clients.
✨Tip Number 2
Network like a pro! Reach out to your existing contacts and let them know you're on the lookout for opportunities. You never know who might have a lead or can introduce you to someone at Thom Browne.
✨Tip Number 3
Practice your pitch! Be ready to showcase your sales skills and customer service experience. Role-play common scenarios you might face as a Sales Associate to build confidence and refine your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Thom Browne team directly.
We think you need these skills to ace Sales Associate, Bicester Village in Banbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Thom Browne brand shine through. We want to see how much you appreciate the craftsmanship and creativity behind our designs. Share why you're excited about the role and how you can contribute to our vision.
Tailor Your CV: Just like a well-fitted suit, your CV should be tailored to fit the job description. Highlight your experience in luxury retail and customer service, focusing on specific achievements that align with our values of respect, collaboration, and excellence. Make it personal!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain how your skills and experiences make you the perfect fit for the Sales Associate role. Be sure to mention your ability to build strong client relationships and your knowledge of the brand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Thom Browne, Inc.
✨Know Your Brand Inside Out
Before stepping into the interview, make sure you’ve done your homework on Thom Browne. Familiarise yourself with their history, key designs, and current collections. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their vision.
✨Showcase Your Customer Service Skills
As a Sales Associate, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a client. Think about how you built relationships and handled feedback, as this will demonstrate your ability to connect with customers in a luxury retail environment.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales achievements and strategies. Think of specific instances where you exceeded sales targets or identified new selling opportunities. This will highlight your proactive approach and understanding of the sales process, which is crucial for the role.
✨Dress the Part
Given the nature of the brand, your appearance matters. Dress in a way that reflects Thom Browne’s aesthetic while still being comfortable. This shows that you understand the brand's values and are serious about the position. Plus, it sets a positive tone for the interview!