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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the iconic Harrods team, known for luxury and innovation.
- Benefits: Enjoy competitive pay, employee discounts, and a comprehensive benefits package.
- Why this job: Be a fashion ambassador and make a real impact in a luxury retail environment.
- Qualifications: 5+ years in retail leadership, preferably in luxury fashion.
- Other info: Opportunities for career progression in a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE
The Assistant Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in partnership with the Store Manager.
- Responsible for driving sales in order to reach goals and assist with sales in the boutique at busy times.
- Responsible for all administrative work.
- Oversee the stock: ensuring a smooth inventory, handling of buyback, RTV, pricing the stock etc.
- Ensuring all creations are shipped in a correct and fully ensured way.
- Train and lead the team to provide excellent customer service and high performance in terms of selling ceremony.
- Be an ambassador of the brand: assist the store manager with all clienteling activities and with the management of high-profile client relations (identify customer’s needs and build long-lasting relationships with all customers).
- Preparing and writing reports (daily, weekly, monthly) within the given deadline also in a comprehensive manner, e.g Daily report, weekly report, Monthly report, Time Attendance, etc.
- Maintain the look of the store ensuring it is inviting and welcoming (including all maintenance matters); ensure the full sharing and execution of the corporate strategies and procedures.
- Analyze and interpret performance information to support improvement of the team.
- Analyze and interpret KPI’s in order to implement actions through them and drive the business.
- Manage staff performance, shifts, duties, holidays and absences.
- Work with external partners (e.g hotels/concierges) to create business opportunities.
- Review and implement systems, processes and procedures to ensure the smooth, safe and efficient running of the store.
SKILLS
- 5+ years of experience as a Retail leader.
- Luxury Fashion/Retail industry experience.
- Experience in a concession in Harrods is a plus.
- An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic.
- Well connected with strong interpersonal and relationship building skills.
- Elevated customer service skills; a true fashion expert with a passion for sales.
- Strong in talent development and leadership.
- Exceptional verbal and written communication skills.
WHAT WE OFFER YOU
- Highly competitive pay.
- Comprehensive benefits package and company uniform.
- Employee Discounts.
- Diverse and inclusive working environment.
- Career progression and development programs.
Assistant Store Manager Harrods employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Harrods
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who have experience at Harrods. A friendly chat can lead to insider tips or even a referral that could land you an interview.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or a casual coffee chat, let your passion for fashion and customer service shine through. Authenticity goes a long way!
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss how you would handle specific scenarios related to team management or customer service. Think of examples from your past experiences that highlight your leadership skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Thom Browne.
We think you need these skills to ace Assistant Store Manager Harrods
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your understanding of the industry and how you embody the brand's values. We want to see your personality and enthusiasm for the role!
Tailor Your CV and Cover Letter: Just like a perfectly tailored suit, your application should fit the job description. Make sure to highlight relevant experience and skills that align with the Assistant Store Manager role. Use keywords from the job description to catch our eye!
Be Clear and Concise: We appreciate clarity in communication, so keep your application straightforward. Avoid jargon and fluff; instead, focus on delivering your message effectively. A well-structured application makes it easier for us to see your potential!
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply through our website. This way, we can easily track your application and get back to you faster. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Thom Browne, Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Thom Browne's history and values. Understand their approach to modernising the suit and how they challenge traditional norms. This knowledge will help you connect your experience with their brand ethos during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to drive sales and enhance customer experiences. Be ready to discuss specific strategies you've implemented that resulted in measurable success.
✨Demonstrate Your Customer-Centric Approach
Thom Browne values exceptional customer service. Think of instances where you've gone above and beyond for customers. Be prepared to share stories that highlight your interpersonal skills and your ability to build long-lasting relationships with clients.
✨Prepare for Performance Analysis Questions
Since the role involves analysing KPIs and performance information, brush up on your analytical skills. Be ready to discuss how you've used data to drive business decisions in the past. Consider bringing examples of reports or analyses you've created to showcase your expertise.