TELE-SALES / CUSTOMER SERVICE

TELESALES / CUSTOMER SERVICE – MONDAY TO FRIDAY – 8.30AM TO 4.30PM – £26,000 TO £28,000 – BASED THETFORD Our client are a family run wholesaler with forty years experience in providing a reliable and efficient service to all aspects of their trade. The company has traditional family values when it comes to customer service and these form the cornerstones of operation, always striving to ensure the customer is satisfied. They are a top five nationwide leading wholesaler delivering over 15,000 different branded and own-branded lines alongside exclusive distribution for some overseas brands throughout the UK. Reporting directly to the Tele-sales Manager, the successful candidate will be required to perform the following key job functions: Processing Sales Orders Taking phone calls Following up queries with internal departments Maintaining CRM information Ad hoc administration support for the Tele-sales team, based on the above tasks Key skills and attributes will include: Computer literate with an excellent knowledge of Microsoft products Exceptional Customer Service is key Highly organised and hard working Ability to multi-task and work well under pressure is a must A friendly, approachable manner An exceptional level of accuracy and attention to detail Effective communicator Willingness to be part of the entire team and assist with cover for holiday/sickness/busy times is essential If you have the experience and want to be part of a reputable and growing company then please either email your cv or call Teresa