At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Vantage, a contemporary hotel near iconic London landmarks.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with opportunities for personal and professional development.
- Why this job: Join a dynamic team and grow your hospitality career in a vibrant environment.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 13 - 13 £ per hour.
Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tronc
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
What you’ll be doing
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. But it’s more than just that—you’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What you’ll bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Waiting Staff - The Vantage employer: Thistle
The Vantage offers a vibrant and inclusive work environment where every team member is valued and supported in their career journey. With a strong focus on employee well-being, development opportunities through our award-winning Academy, and a commitment to recognising hard work, we ensure that our staff thrive both personally and professionally. Located near iconic landmarks, our hotel provides a unique setting for those passionate about delivering exceptional guest experiences while enjoying a range of benefits and perks.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Vantage
✨Tip Number 1
Get to know the hotel! Research The Vantage and its unique offerings. This will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests, role-play common scenarios with friends or family. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in hospitality, so show them you mean business!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Vantage. Let’s get you that job!
We think you need these skills to ace Waiting Staff - The Vantage
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that genuine passion for quality service and a desire to create memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any previous experience in food and beverage or customer service that showcases your ability to connect with guests.
Be Personable:Since this role is all about guest interaction, don’t be afraid to let your personality come through in your writing. We love approachable and friendly candidates who can build meaningful relationships with both guests and team members.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Thistle
✨Know the Venue
Before your interview, take some time to research The Vantage and its offerings. Familiarise yourself with their menu, services, and the overall atmosphere of the hotel. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Food and Beverage Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlight your empathy and approachability during the interview.
✨Demonstrate Attention to Detail
In hospitality, every detail matters. Be ready to discuss how you ensure a flawless guest experience. You might want to share specific instances where your attention to detail made a difference, whether it was in service or presentation.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you want to work in this field and how you see yourself growing within the role. Mention any relevant training or experiences that have prepared you for this position.
