Reception Manager: Lead Guest Experience & Sales

Reception Manager: Lead Guest Experience & Sales

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead the reception team to deliver outstanding guest experiences and manage check-in/check-out efficiently.
  • Company: Thistle Trafalgar Square Hotel, a landmark hotel in central London.
  • Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
  • Other info: Join a dynamic team in a central location with great growth potential.
  • Why this job: Be at the heart of creating memorable experiences for guests in a prestigious hotel.
  • Qualifications: Experience in hospitality and strong leadership skills; Opera knowledge is a plus.

Thistle Trafalgar Square Hotel is seeking a Reception Manager in central London. You will lead by example, ensuring exceptional guest service, efficient check-in/check-out, and proactive handling of guest queries.

You'll recruit, train, and develop the team while driving sales at the desk. Opera knowledge is a bonus but not essential, and you’ll work in a role central to delivering memorable experiences in a landmark hotel.

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Reception Manager: Lead Guest Experience & Sales employer: Thistle

The Tower Hotel offers a vibrant and inclusive work environment where every team member is valued and supported in their career journey. With a strong focus on employee well-being, development opportunities through our award-winning Academy, and a commitment to recognising hard work, we ensure that our staff thrive both personally and professionally. Located near iconic landmarks, our hotel provides a unique setting for those passionate about hospitality and guest service.

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Contact Details:

Thistle Recruitment Team