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For Companies At a Glance
- Tasks: Join our Maintenance Team to keep our hotel running smoothly and ensure guest satisfaction.
- Company: Thistle Heathrow is a welcoming airport hotel with direct access to Terminal 5.
- Benefits: Enjoy great perks like flexible hours, discounts, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team making a real difference in guest experiences while developing your skills.
- Qualifications: A keen eye for detail and a passion for maintenance; experience is a bonus but not required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
Located close to Longford, just off the Bath Road, Thistle Heathrow is an Airport hotel which delivers a warm welcome no matter how long or short the stay. It has 264 bedrooms and 14 meeting rooms, the largest one seating up to 700 people - meaning it is also an extremely popular local wedding venue. It is the only hotel that has direct access to Heathrow Terminal 5 by POD in just 5 minutes.
What you’ll be doing
- As a Maintenance Team Member, you’ll be at the heart of keeping our beautiful hotel running smoothly. From fixing minor issues to ensuring key equipment and spaces are guest-ready, you’ll play a vital role in creating a safe, comfortable, and extraordinary experience for everyone who visits.
- Working closely with the Maintenance Team Leader, you’ll tackle daily challenges with a proactive and hands-on approach, keeping the hotel in top condition.
- Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well-maintained.
- Resolving maintenance requests quickly to minimize disruption to guest experiences.
- Conducting routine inspections to keep everything safe, efficient, and compliant.
- Supporting larger projects and refurbishments as part of a dynamic team.
- Maintaining tools and equipment to the highest standard.
What you’ll bring
- A keen eye for detail and pride in delivering high-quality work.
- Practical maintenance skills and the ability to solve problems efficiently.
- A genuine passion for creating a positive guest experience.
- Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
- A strong commitment to safety and compliance.
What you’ll get in return
- As well as all the things you’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
- Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest-Free Loans – Season ticket loans to make commuting easier.
- On-Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Maintenance Team Member employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks that are common in hotel environments. Understanding the types of repairs and maintenance that hotels typically require will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past maintenance challenges you've faced. Being able to articulate how you resolved issues efficiently can set you apart from other candidates.
✨Tip Number 3
Emphasise your commitment to safety and compliance. Research the relevant health and safety regulations in the hospitality industry, as this will show that you take these responsibilities seriously.
✨Tip Number 4
Network with current or former employees of Thistle Heathrow or similar establishments. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Maintenance Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience and skills. Emphasise any practical maintenance skills you possess, as well as your attention to detail and problem-solving abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating a positive guest experience. Mention specific examples of how you've tackled maintenance challenges in the past or how you can contribute to the hotel's smooth operation.
Highlight Safety Commitment: Since safety and compliance are crucial for this role, include any relevant training or certifications you have. Explain how you prioritise safety in your work and how it aligns with the hotel's values.
Show Enthusiasm for Development: Express your eagerness to develop your skills further. Mention any interest in career progression and how you see yourself growing within the company, aligning with their commitment to employee development.
How to prepare for a job interview at Thistle
✨Show Your Practical Skills
As a Maintenance Team Member, practical skills are key. Be prepared to discuss your previous experience with maintenance tasks, even if it's informal. Highlight any DIY projects or repairs you've done at home to demonstrate your hands-on abilities.
✨Emphasise Attention to Detail
The role requires a keen eye for detail. During the interview, share examples of how you've ensured quality in your work. This could be through routine inspections or how you’ve resolved issues before they became bigger problems.
✨Demonstrate Problem-Solving Skills
Maintenance often involves troubleshooting unexpected issues. Prepare to discuss specific challenges you've faced and how you approached solving them. This will show your proactive mindset and ability to think on your feet.
✨Express Your Passion for Guest Experience
Since the role directly impacts guest satisfaction, convey your commitment to creating a positive experience. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, even in a maintenance context.
