At a Glance
- Tasks: Lead maintenance operations and ensure a seamless hotel experience for guests and staff.
- Company: Join the Clermont Hotel Group, a 4-star deluxe hotel near iconic landmarks.
- Benefits: Enjoy competitive salary, career development, wellness support, and exciting perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in hospitality by creating exceptional environments for guests.
- Qualifications: Experience in maintenance management and strong leadership skills required.
The predicted salary is between 53560 - 53560 € per year.
Contract: Full Time
Payment: Salaried
Salary: £53,560 per annum
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
At Clermont Hotel Group, we believe extraordinary guest experiences are created not only through great service, but through the care, attention and pride that goes into every detail behind the scenes. We’re looking for a Maintenance Manager to lead the smooth operation, upkeep and presentation of our hotel, ensuring every space - from guest areas to back-of-house operations - is safe, efficient and maintained to the highest standards.
This is a fantastic opportunity for someone with strong technical expertise, a proactive mindset and a passion for creating exceptional environments through leadership, organisation and attention to detail.
What you’ll be doing
As Maintenance Manager, you’ll play a key role in ensuring the hotel operates seamlessly day to day. From planned maintenance and compliance to refurbishment projects and reactive repairs, you’ll lead a dedicated maintenance team focused on delivering an outstanding environment for both guests and colleagues. You’ll combine operational expertise with strong people leadership, helping to create a hotel that looks exceptional, functions efficiently and consistently delivers a first-class guest experience.
Maintenance Operations
- Oversee planned and reactive maintenance across all hotel areas
- Ensure the smooth operation of equipment, plant, services and building infrastructure
- Respond quickly and effectively to maintenance issues, minimising disruption to guests and operations
- Maintain high presentation standards across guest and colleague areas
Leadership & Team Development
- Lead, motivate and develop the maintenance team
- Encourage a proactive and solutions-focused approach to maintenance and repairs
- Support training, coaching and development within the department
- Foster a culture of accountability, teamwork and pride in standards
Health, Safety & Compliance
- Ensure full compliance with all health & safety, fire safety and statutory requirements
- Maintain accurate maintenance records, compliance documentation and servicing schedules
- Support the creation of a safe environment for guests, colleagues and contractors
- Manage supplier relationships and contractor performance
- Monitor maintenance budgets with a focus on cost control and efficiency
- Support purchasing decisions and sustainable working practices
- Identify opportunities to improve operational performance and reduce costs
Projects & Improvements
- Support and oversee refurbishment and improvement projects across the hotel
- Ensure projects are delivered efficiently, safely and to agreed standards
- Contribute ideas and solutions that enhance the guest experience and hotel environment
What you’ll bring
- Previous experience in a Maintenance Manager or similar role
- Time-served qualification or relevant trade background
- Strong understanding of hotel or building maintenance operations
- Excellent organisational and problem-solving skills
- Strong knowledge of health & safety and compliance standards
- Budget management and cost control experience
- A proactive and hands-on approach
- Strong leadership skills with the ability to motivate and develop a team
- Excellent attention to detail and pride in maintaining high standards
- Calm and solutions-focused under pressure
- Positive, reliable and highly organised
- Previous experience within hospitality or a similar guest-focused environment
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth
We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest‑Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Maintenance Manager employer: Thistle
At Clermont Hotel Group, we pride ourselves on creating a supportive and inclusive work environment where every team member can thrive. As a Maintenance Manager at our stunning hotel near iconic landmarks like Tower Bridge, you'll benefit from comprehensive career development opportunities, a strong focus on employee well-being, and a culture that values teamwork and excellence. With competitive pay, generous perks, and a commitment to recognising your hard work, we ensure that you not only contribute to exceptional guest experiences but also enjoy a fulfilling and rewarding career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes The Tower Hotel unique and think about how your skills as a Maintenance Manager can enhance their guest experience. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how your enthusiasm for creating exceptional environments aligns with our values at Clermont Hotel Group.
Be Specific About Your Experience:Make sure to highlight your previous experience in maintenance management or similar roles. We love details, so share specific examples of how you've led teams and tackled challenges in the past!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Tower Hotel!
How to prepare for a job interview at Thistle
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to hotel maintenance operations. Be ready to discuss specific systems and equipment you've worked with, as well as any relevant compliance standards. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. Highlighting your leadership style and how you foster a proactive culture will resonate well with the interviewers.
✨Be Solutions-Focused
During the interview, be ready to discuss how you approach problem-solving. Share specific instances where you identified issues and implemented effective solutions, especially in high-pressure situations. This will demonstrate your calmness and ability to think on your feet.
✨Align with Their Values
Research Clermont Hotel Group’s commitment to guest experience and employee wellbeing. Be prepared to discuss how your values align with theirs, particularly around creating exceptional environments and fostering teamwork. This will show that you’re not just looking for a job, but a place where you can contribute meaningfully.
