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- Tasks: Lead the maintenance team to ensure our hotel is always guest-ready and running smoothly.
- Company: Thistle Express Luton, a modern hotel focused on value and exceptional service.
- Benefits: Competitive salary, career development, discounts, and wellness support.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in hotel maintenance and strong leadership abilities.
- Other info: Join a diverse team with great growth opportunities and a commitment to wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Thistle Express Luton is a 3-star hotel aimed at the savvy, value-conscious traveller. It is a 152-bedroom hotel with modern design, stylish bedrooms, friendly service, and fast, free Wifi. The hotel is in a great, central location, next to The Mall, a 5-minute walk from Luton train station and only 15 minutes from Kenilworth Road Stadium.
What you’ll be doing
As Maintenance Manager, you will take pride in ensuring the smooth operation and upkeep of every area of our beautiful hotel, including its equipment, services, building, and plant. From creating a safe and welcoming environment for guests to ensuring back-of-house spaces run like clockwork, your role is central to delivering an extraordinary hospitality experience. You’ll use your leadership skills to inspire a dedicated maintenance team, ensuring every aspect of the hotel is well-maintained and exceeds guest expectations. By combining your technical expertise with an eye for detail, you’ll help create a seamless experience that enhances every stay, from the smallest fix to the biggest project.
- Leading the maintenance team, inspiring a proactive approach to keep the hotel looking and functioning at its best.
- Overseeing planned and reactive maintenance of all hotel areas, ensuring compliance with health, safety, and legal standards.
- Managing supplier relationships and overseeing the maintenance budget to optimize costs and purchasing.
- Playing a key role in refurbishment projects, ensuring quality and efficiency.
- Responding swiftly to maintenance requests to minimize disruption to guest experiences.
What you’ll bring
- Inspirational leadership skills to motivate and develop your team.
- A sharp eye for detail, with a passion for keeping the hotel immaculate and guest-ready.
- A genuine love for creating memorable guest experiences.
- Strong budget management skills, with a focus on cost control and sustainable practices.
- Relevant experience in a similar hospitality or hotel maintenance role.
What you’ll get in return
As well as all the things you’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth
We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing
You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on thousands of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest-Free Loans – Season ticket loans to make commuting easier.
Mental & Physical Well-being
- On-Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
Recognition & Community
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Maintenance Manager in Luton employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager in Luton
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Thistle Express Luton. Familiarise yourself with the layout and facilities. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or tackled maintenance challenges head-on. We want to see how you can motivate others and keep everything running smoothly.
✨Tip Number 3
Be ready to discuss your budget management experience. Prepare some stories about how you've optimised costs or managed supplier relationships in the past. This is key for the Maintenance Manager role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Maintenance Manager in Luton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable guest experiences and keeping our hotel in tip-top shape.
Tailor Your CV: Make sure your CV is tailored to the Maintenance Manager role. Highlight your relevant experience and skills that match what we're looking for, like leadership and budget management. This helps us see why you're the perfect fit!
Be Specific: In your application, be specific about your achievements and how you've made a difference in previous roles. Whether it’s a successful project or a time you improved team efficiency, we love to hear about your successes!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thistle
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to hotel maintenance. Understand the common issues that hotels face and be ready to discuss how you've tackled similar challenges in the past. This will show that you're not just a leader, but also someone who knows the ins and outs of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and motivated your team in previous roles. Think about specific situations where your leadership made a difference, whether it was through training, resolving conflicts, or improving team morale. This is key for a Maintenance Manager role!
✨Budget Savvy
Since managing the maintenance budget is crucial, come prepared with examples of how you've successfully controlled costs in the past. Discuss any strategies you've implemented to optimise spending while maintaining quality. This will demonstrate your financial acumen and commitment to sustainable practices.
✨Guest Experience Focus
Be ready to talk about how your work impacts guest experiences. Share stories that highlight your attention to detail and how you've gone above and beyond to ensure guests have a memorable stay. This aligns perfectly with the hotel's mission of delivering extraordinary hospitality.
