At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: Join the vibrant team at Thistle Marble Arch, a stylish 4-star hotel.
- Benefits: Earn ÂŁ12.50 per hour plus tips, enjoy meals on duty, and access healthcare schemes.
- Why this job: Be part of a dynamic team and develop your hospitality skills in a fast-paced environment.
- Qualifications: Passion for service, strong teamwork skills, and a desire to grow in hospitality.
- Other info: Flexible roles with opportunities for career development and personal growth.
The Marble Arch Hotel, one of our 4-star properties from the âby Thistleâ collection, is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
What youâll be doing
- As a Food and Beverage Team Member, youâll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables.
- Youâll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty.
- A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.
- Youâll also have the chance to enhance your skills through multiskilling, occasionally working across different departments.
What youâll bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career.
- Comfort in a front-line role facing the public, with a natural, approachable demeanor.
- Empathy and the ability to build meaningful relationships with guests and team members.
- Precision and a keen eye for detail to ensure a flawless guest experience.
- A demonstrated desire to pursue a career in hospitality.
- Ability to work effectively as part of a team in a fast-paced environment.
If youâre ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, weâd love to hear from you.
What youâll get in return
As well as all the things youâd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, weâll take care of you at every step of your journey so that you can take care of our guests. In fact, weâre so committed to this that our âPeople Promiseâ sets out how you can expect us to support you at every step of your application and your career with us.
Waiting Staff in London employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Waiting Staff in London
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thistle Marble Arch. Understanding their values and what they stand for will help you connect better during your chat.
â¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for hospitality.
â¨Tip Number 3
Show off your personality! When you meet the team, let your natural, approachable demeanour shine through. Remember, theyâre looking for someone who can build meaningful relationships with guests.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, youâll be part of a dynamic team dedicated to creating extraordinary guest experiences right from the start.
We think you need these skills to ace Waiting Staff in London
Some tips for your application đŤĄ
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable: Use a friendly tone in your application. Remember, weâre looking for team members who can build meaningful relationships with guests, so show us your approachable side right from the start.
Highlight Your Attention to Detail: Make sure to mention any experiences where your keen eye for detail made a difference. Whether itâs in previous jobs or personal projects, we love to see how you ensure everything is just right!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and get you on the path to joining our vibrant team at Thistle Marble Arch.
How to prepare for a job interview at Thistle
â¨Know the Role Inside Out
Before your interview, make sure you understand what being a Food and Beverage Team Member entails. Familiarise yourself with the responsibilities, like serving food and drinks, taking orders, and creating a personal connection with guests. This will help you answer questions confidently and show your genuine interest in the role.
â¨Showcase Your People Skills
Since this role is all about guest interaction, be prepared to discuss your experience in customer service. Think of examples where you've gone above and beyond for a guest or resolved a tricky situation. Highlighting your empathy and ability to build relationships will set you apart from other candidates.
â¨Demonstrate Attention to Detail
In hospitality, the little things matter! Be ready to talk about how you ensure a flawless guest experience. Whether itâs remembering a regular's favourite drink or keeping the dining area tidy, showing that you have a keen eye for detail will resonate well with the interviewers.
â¨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you want to work in this field and how you see yourself growing within the company. A demonstrated desire to learn and progress will align perfectly with their commitment to career development.